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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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cleo Holmes

August 7, 2025

5  out of  5
rating by cleo Holmes
"The assistance given solved our issues quickly and efficiently"
We responded:
"Hi Cleo, Thank you very much for taking your time to leave my State Farm office a 5-Star review! I am glad that my excellent staff was able to resolve your issue. We pride ourselves on providing excellent customer service to all of our customers in quick and efficient manner. Please do not hesitate to call my office anytime you need something. We are here for you! Take care and we'll talk soon! Steve-Agent/Owner"
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Melissa

August 4, 2025

5  out of  5
rating by Melissa
"I only have positive things to say about State Farm. Lisa is absolutely wonderful very understanding. Never had any issues, very friendly and quick to respond. Love State Farm!"
We responded:
"Hi Melissa!! Thank you for the great comments about Lisa and my State Farm office!! Lisa and the rest of my staff are a great team! We try to make it easy for customers to do business with us. You will never get a voice menu with our office which businesses are now implementing. Good job on taking advantage of the bundle discount! Let us know if we can be of further assistance. Tell your friends and family to call my office. I would appreciate it very much. Thanks for being our customer! Steve-Agent/Owner"
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Karen Kress

July 24, 2025

5  out of  5
rating by Karen Kress
"Mary is always A++++++++++"
We responded:
"Hey Karen, Thank you for your feedback about Mary!! She is all that and more! Mary and the rest of my staff are a true asset to my State Farm office. They are super helpful, very knowledgeable and customer-oriented! Please let us know if we can do anything else for you and your family. I appreciate you for being one of our clients! Take care and don't hesitate to call if you ever need anything. Steve-Owner/Agent"
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Milvia Salguero

July 21, 2025

5  out of  5
rating by Milvia Salguero
"I have my company vehicles, personal car, and home insured with Lisa Robertson at State Farm and I couldn’t be more satisfied. Lisa is always very helpful, professional, and knowledgeable. She takes the time to explain my options and make sure I have the right coverage for all my needs. The entire team at the Steve Sandoval office is friendly and efficient. It’s great to have people you can trust looking out for you. Highly recommend."
We responded:
"Hi Milvia! Thank you very much for the confidence in Lisa and my State Farm office to handle all of your insurance needs for you and your business!! I truly appreciate the great feedback about Lisa and the rest of my team! My team is very helpful and experienced and will continue to help with anything you need. Thanks again for the great recommendation and the 5 Star review! You have been great to work with so let us know how we can help. Have a good summer! Thanks again! Steve-Agent/Owner"
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Barbara Boyle

July 18, 2025

5  out of  5
rating by Barbara Boyle
"Mary was wonderful. Knowledgeable, quick, thorough and very helpful."
We responded:
"Hey Barbara, Thank you very much for the feedback on Mary and for allowing me and my State Farm office to service your account over all these years! You and your family have been great to work with and I appreciate it very much! Mary, my staff and I have enjoyed handling any and all of your insurance needs for almost the past 20 years. Please let us know how we can be of assistance for you in the future. Have a great summer! We'll talk soon! Steve-Agent/Owner"
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Julie Gordon

July 16, 2025

5  out of  5
rating by Julie Gordon
"Lisa Robertson is an excellent agent. She was helpful when I had a fender bender; needed to insure my jewelry and our home."
We responded:
"Hi Julie, Thank you very much for your comments about Lisa! She is excellent as well as my other staff people! My team is very knowledgeable and extremely customer oriented. I have to commend you on taking advantage of all of the bundle discounts with my State Farm office!! Please don't hesitate to ask for help or ask any question. We will take care of you and the family! Have a great summer! Thanks again! Steve-Agent/Owner "
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GPV GG

July 15, 2025

5  out of  5
rating by GPV GG
"Excellent service at all times! Very fast, courteous an reliable. Steve and his staff really take the time to meet your needs. They are the best. 💯"
We responded:
"Thank you very much for your feedback regarding my State Farm office! I will share your comments with my staff. I know they would appreciate the kind words!! I am very fortunate to have experienced and efficient staff. Please let us know if you have any questions or other insurance needs. Thanks again for taking time out of your day to leave the great 5 Star review. I appreciate it! Steve-Agent/Owner"
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Manoj Khadka

July 15, 2025

5  out of  5
rating by Manoj Khadka
"I had a great experience with Mary C. Colloway, Account Representative for Steve Sandoval, Agent at State Farm. I stopped by while waiting during my daughter’s dental appointment, just to use the extra time - and I’m so glad I did. Mary took my basic info in under 3 minutes and emailed me a quote for both of my cars. The quote was nearly half of what I was paying with another insurance company for years - I realized I’d been overpaying all along. Mary’s exceptional customer service really stood out, and Steve was also wonderful to work with. I highly recommend checking them out - you might be surprised by how much you can save!"
We responded:
"Hi Manoj, Welcome to my State Farm office!! I am glad you decided to stop in the office and allow us to give you a quote. That’s great that Mary was able to save you a lot of money! Please take advantage of all of the discounts that are available to save you even more money. Tell your friends and family about Mary and my State Farm office! I am confident you will enjoy also working with the rest of my staff. Thanks again! Steve-Agent/Owner"
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anna cox

July 9, 2025

5  out of  5
rating by anna cox
"Mary was great and it was a seamless process to transfer my insurance over from another state."
We responded:
"Hey Anna, Thank you very much for the great feedback on Mary and choosing my State Farm office! I know you will also have a great experience with the rest of my excellent staff. We try to make it easy for clients to do business with us!! The insurance experience from our office is seamless! Please do not hesitate to call us if you ever have a question or need something. I look forward to having you as a client for a long, long time!! Thanks again!! Steve-Agent/Owner"
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Kamraan Moore

June 27, 2025

5  out of  5
rating by Kamraan Moore
"Team is super helpful and responds within 24 hours!"
We responded:
"Hey Kamraan, Welcome to my State Farm office! I appreciate you starting your insurance future with us. Please do not hesitate to call anytime you have a question or an issue. Your parents have been great to work with over the years! I hope we can have that same long lasting relationship with you, too. My team is very experienced and helpful so we got you! Please tell your friends and coworkers about our office! I would appreciate that very much. Thanks again! Steve-Agent/Owner"
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Joy Volarich

June 26, 2025

5  out of  5
rating by Joy Volarich
"Steve has been my agent for 20+ years. His office team is very responsive and knowledgable about what they do! They are helpful in reviewing different coverage options, costs and pros/cons. Highly recommend!"
We responded:
"Hi Joy, Thank you very much for the positive feedback and for the loyalty over the years!! I appreciate you and the family having all of your insurance with my State Farm office! My team and I strive to do our best for you and the rest of our clients. Great job on taking advantage of all the bundle discounts! We are here for you whenever you need us. Let’s shoot for another 20+ years(actually, I think it’s been 25+)!! Lol! Have a great summer! Steve-Agent/Owner"
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Andrew Young

June 24, 2025

5  out of  5
rating by Andrew Young
"I have a home policy, multiple autos, six drivers, and an umbrella. Steve, Mary and team are incredibly responsive to changes. Great service and highly recommended."
We responded:
"Hey Andrew, I want to thank you and your family for having all of your insurance policies with my State Farm office!! I truly appreciate the confidence in allowing us to handle everything for you and the Fam. Mary is excellent and very experienced as is the rest of my staff. We are here for you anytime you need us. Thanks again and have a great summer! Steve-Agent/Owner"
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amro etro

June 18, 2025

5  out of  5
rating by amro etro
"Best insurance agency"
We responded:
"Hi Amro, Thank you very much for taking your time to give us a very nice review and recommendation! I appreciate you having your insurance policies with my State Farm office. Please let us know how we can be of service in the future. We’re here for you anytime you need us. Thanks again! Steve-Agent/Owner"
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Christine Treyes

June 17, 2025

5  out of  5
rating by Christine Treyes
"Geez, where do I start! We have been with Steve and his office for over 20 years. His staff, Lisa, Renee, and others have always been kind, patient, helpful, and prompt responding to us. Not once has anyone at this office ever been "A pushy sales rep.' so to speak. They've been with us since we started our family and wouldn't have it any other way! Thank you for being OUR TEAM!!!"
We responded:
"Hi Christine! Wow!! What a great review! I appreciate you being such a great client over the years. I can’t thank you enough for letting my State Farm office service your account. My staff will really appreciate hearing such great feedback. We try to treat clients the way that we would like to be treated ourselves. Thank you for being OUR CLIENT!!! Steve-Agent/Owner"
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Sharon Thorpe

June 11, 2025

5  out of  5
rating by Sharon Thorpe
"Excellent service and support per usual. I have been with them for over ten years now. They are great!"
We responded:
"Hey Sharon! You have been great clients for a very long time with my State Farm office!! I appreciate the confidence to allow us to service your accounts. We love working with you on any questions or insurance situations that may arise. We are here for you and the family whenever you need us. Thanks again for the very nice review! I will share your comments with my team. Take care! Steve-Agent"
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Mike Kessler

June 5, 2025

5  out of  5
rating by Mike Kessler
"I have worked with Steve and State Farm for almost 30 years and have been supported throughout every need and life event change. Lisa and the office staff are fantastic resources of information, and whenever I have questions they answer them with a quickness."
We responded:
"Hey Mike, Thank you very much for the kind words, your loyalty over the years and the 5 Star review! I appreciate you and your family having your insurance with my State Farm office. As you know, my staff is excellent. Lisa, Renee and Mary have a lot of experience and are such a great asset to my clients. Please let us know if we can be of service to you in the future! Have a great summer. Talk soon. Thanks again! Steve-Agent/Owner"
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Colin Jones

May 30, 2025

5  out of  5
rating by Colin Jones
"Steve and his team are rockstars. Would recommend for anyone that is looking for a new Insurance agent. The Office Manager, Lisa, is extremely responsive and quickly handles any request thrown her way. As a current customer, I'm lucky to have them on my side."
We responded:
"Hey Colin, Thank you very much for taking your time out of your day to give us such a great 5-Star review!! You’re the Rockstar for having your insurance with my State Farm office. Lisa and the rest of my excellent staff work very hard for our clients. We are “lucky” to have you as our client! Please let us know if we can do anything else for you or any of your friends and family. Having State Farm Insurance is better than just having insurance! Thanks again for your trust in allowing us to service your account. I appreciate it very much! Steve-Agent/Owner "
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John Z

May 29, 2025

5  out of  5
rating by John Z
"We’ve been with Steve’s team since moving to Virginia over 20 years ago, and the experience has been outstanding in every way. From the friendly, professional staff to the consistently excellent service, they’ve made insurance effortless. Highly recommend!"
We responded:
"Hi John, Thank you very much for being such a great State Farm client! I certainly appreciate you and your family for having all of your insurance policies with my office. My staff will be happy about your kind words about them. I will share your feedback with my team. I also wanted to thank you for the confidence you've shown by recommended my State Farm office to your friends and family! We have been fortunate to also have them now as clients! Please let me and/or my team know if we can help you in any way! You've been awesome! Thanks again! Steve-Agent/Owner "
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Lisa Sampson

May 28, 2025

5  out of  5
rating by Lisa Sampson
"I switched to State Farm in 1986 and have been with them ever since — with Steve Sandoval’s office for much of that time. I couldn’t be happier with the customer service I’ve received through the years not only with my auto insurance but with my homeowner’s insurance as well…so much so that my whole family are members too! I love the personal attention I receive from Steve, Lisa, Mary, or Renee whenever I call. They’re always professional, knowledgeable, courteous, timely, and welcoming. Couldn’t recommend them more and I wouldn’t go anywhere else!"
We responded:
"Hey Lisa, You and family have been with my State Farm office a long, long time!! I cannot thank you enough for the loyalty and privilege of servicing you and your family since the early years of my career. Everyone has been great to work with and my staff really enjoys handling your account. We know you like family! Great job on taking advantage of our discounts by bundling your car insurance with the home insurance! I will pass on your gracious comments to my team. They are the greatest State Farm staff around, in my opinion. Let me/us know if you ever need anything. Again, thank you so much for everything! We'll talk soon, I'm sure. Have a good summer! Steve-Your Agent "
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Nader Nayfeh

May 28, 2025

5  out of  5
rating by Nader Nayfeh
"Steve and his staff, especially Lisa, have been super helpful over the years! It's such a great team to work with."
We responded:
"Hi Nader, Thank You very much for the great review about Lisa and the rest of my team! They are very experienced and knowledgeable. I appreciate you and your family being with me and my State Farm office over the years. We have to continually work to earn your business every single day. We cannot take it for granted so please let me how we can best service your account. Also, please let your friends and co-workers know about my office, if you ever get the opportunity. Thanks again for the 5 Star review and being my client! Steve-Agent/Owner "
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Hallie Sampson

May 21, 2025

5  out of  5
rating by Hallie Sampson
"My mom has been working with Steve and his office for at least over two decades. When it was time for me to get my license and insurance 15 years ago, there was no other choice! Over the last 6 months specifically I’ve called the lovely and amazing LISA more times that I can count for support. She is always kind, patient, and personable. It felt like I had a friend on the line when I was having trouble navigating a lot of adulting “firsts.” LISA - thanks so much for all your past help and continued support. Adulting sucks but not as much when you’re on the line. 😊"
We responded:
"Hey Hallie, We got you!! Thanks for continuing the family tradition of allowing my State Farm office to take care of you and your insurance. Lisa and the rest of my team are excellent and will help answer any and all of your questions. We try to make it easy for clients to do business with us. You do have friends in my office that will guide you through any insurance situation that you may have in the future. Please let your friends and co-workers know about my State Farm office! Give your Mom my Best!! She’s been great! Thanks for the awesome review. Steve-Agent/Owner"
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Norman Retana

May 19, 2025

5  out of  5
rating by Norman Retana
"Good price, and very friendly and very good attention super recommended"
We responded:
"Hi Mr. Retana, I appreciate the time you spent on leaving this great review for my State Farm office. My staff will appreciate your kind words. They enjoy working with you and your family for all of your insurance matters. Great job on maximizing your discounts by bundling all of your policies with us. We're here for you whenever you need us. Thank you very much for being my client. Steve-Agent/Owner"
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Norman Morales

May 19, 2025

5  out of  5
rating by Norman Morales
"Good price, and very friendly and very good attention super recommended"
We responded:
"Hey Norman, Thank you very much for your recommendation for me and my State Farm office! I appreciate you having the confidence for allowing us to handle all of your insurance needs. We try to provide the best customer service possible instead of getting the voice menu options at other insurance companies. My staff is excellent and has a lot of experience. Please let us how we can best service your account going forward. Thanks again. Steve-Agent/Owner "
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Zhaseen Law

May 15, 2025

5  out of  5
rating by Zhaseen Law
"State Farm is more than just an insurance company that offers competitive and affordable rates. Their agents exhibit excellent customer service and even prayed for my family when my son was hospitalized. They even did follow up calls. My family has been members for years and they get 5 stars from us. Stacy L. Virginia"
We responded:
"Thank You, Stacy, for the 5-Star review and nice comments about my excellent staff. We try to treat everyone like family at my State Farm office. Good job on bundling the discounts for your car and home insurance for you and your family. I am glad your son has gotten better from his hospital stay!! I wish you and the Fam great health! Thanks again for being my client! Steve-Agent/Owner "
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Greg Chase

May 7, 2025

5  out of  5
rating by Greg Chase
"I've been a customer of Steve Sandoval's Staite Farm agency for over 25 years. They have provided me with home and auto insurance and great service throughout that time period. Lisa and the staff are always available to provide friendly and timely service. I highly recommend them."
We responded:
"Hey Greg, Thank You so much for being with my State Farm office over the 25+ years! You are wise to have taken advantage of all of the bundle discounts by having the car insurance along with your homeowner's insurance! Great work! Lisa and the rest of my staff are very professional and efficient, as you have experienced over the years. I remember when you used to stop in to do your insurance business. Always great to catch up with you. Thank you and the family for allowing us to service your insurance account! I hope you have a great summer! Steve-Agent/Owner "