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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Barbara Boyle

May 15, 2026

5  out of  5
rating by Barbara Boyle
"Mary was wonderful. Knowledgeable, quick, thorough and very helpful."
We responded:
"Hey Barbara, Thank you so much for the nice words about Mary and the 5 Stars! You and your family have been great to work with and I appreciate it very much! Mary, my staff and I have enjoyed working with you on all of your insurance needs the past 20 years. Please let us know how we can be of service for your home and car insurance! Thanks again! Steve-Agent/Owner"
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Dan Holmes

May 15, 2026

5  out of  5
rating by Dan Holmes
"Been with Steve for +25 years. Always prompt efficient service including a few clams over the years."
We responded:
"Hey Dan, Thank you very much for taking the time to give us your feedback on my State Farm office! I really appreciate the loyalty over the years. It’s been great working with you. I hope we can make it another 25 years! Good job on bundling your car insurance with your homeowners insurance. My staff and I are here for you whenever you need anything. Thanks again! Steve-Agent/Owner"
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Cutting Solutions

May 13, 2026

5  out of  5
rating by Cutting Solutions
"Steve and Renee are my trusted advisors from last few years. Since, I got the insurance through them, never felt like going anywhere else. There quotes are always best and beats other estimates. Also had one accident this year and gone through their claim process which was extremely smooth and they took care of everything. Highly recommend them to everyone."
We responded:
"Thank you very much for being with my State Farm office for your vehicle insurance and house insurance! Renee is excellent, as well as my other team members. We will continue to utilize all the discounts available to you and your family to give you the best price possible. We have to continually work to earn your business. I am glad you were OK when you had your accident! I was happy to hear that the claim process did go smoothly for you. We are here for you! Thanks again for being with my office, for the feedback on Renee and on the claims process. I appreciate it! Steve-Owner/Agent"
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Lin Petzold

May 12, 2026

5  out of  5
rating by Lin Petzold
"Mary Calloway is very professional, kind and and efficient! Mary listens to you and provides everything you need in a very quick response!"
We responded:
"Hi Lin! Thank you very much for the great feedback on Mary! She is definitely an asset to my State Farm office along with my other experienced staff members. We try to be as efficient as possible for our clients. You and William have been with State Farm for your home and car insurance for a very long time. I truly appreciate the loyalty over the years. We will continue to work hard for you going forward. Please let us know if you ever need anything. Thanks again for the 5 Star review and the feedback! Have a great summer. Steve-Agent/Owner"
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Jay Kelkar

May 8, 2026

5  out of  5
rating by Jay Kelkar
"A long time customer. State farm is always there to help. Renee is very prompt and helpful. We have the peace of mind that we are with state farm."
We responded:
"Hey Jay! You and your family have certainly been longtime clients of my State Farm office and I can’t thank you enough! It’s been a pleasure to handle your account over the years. Renee is very efficient and experienced. My entire staff is very helpful and friendly. I am very fortunate to have such a great team. Good job on bundling your car insurance and home insurance together. Those discounts and your longevity discounts are giving you a great rate on all of your policies. I appreciate the your loyalty in allowing us to handle all of your insurance. Thanks again, Jay! Steve-Agent/Owner"
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Roger Stern

May 4, 2026

5  out of  5
rating by Roger Stern
"We are long-term customers and have always had great service from everyone at Sandoval! Highly recommend them for your insurance needs."
We responded:
"Hey Roger! You and Lisa being long-term State Farm customers is a true understatement! I can’t thank you enough for the loyalty you have shown me and my great staff over the years. We need to continually earn your business and confidence with every interaction we have together. We cannot take your business for granted. I am confident we will continue to do our best to service your account. Thank you very much for having your home insurance, car insurance and boat insurance with my State Farm office. That definitely gives you the best pricing possible. It’s been great working with you over the years. Let’s keep it going! Thanks again! Steve-Agent/Owner"
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Sienna Williams

April 29, 2026

5  out of  5
rating by Sienna Williams
"The office was very helpful with setting up my car insurance! Agents were kind and able to get me a good rate."
We responded:
"Hi Sienna! Welcome to my State Farm office! Thank you for the nice review and letting us take care of your car insurance. My staff is excellent and we will take very good care of you. Don’t ever hesitate to call whenever you have a question about your policy. Your parents have been great to work with over the years so I hope we can also have a great long-term business relationship. Thanks again and have a great Spring! Steve-Agent/Owner"
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casen baker

April 25, 2026

5  out of  5
rating by casen baker
"We have had the pleasure of working with Mary since we have switched to Statefarm. She is attentive, kind, and transparent. Any needs we may have Mary makes sure we are taken care of. Steve, Mary, and the team are wonderful."
We responded:
"Thank you Casen for the great feedback about Mary and coming to my State Farm office! Mary is great as well as the rest of my staff. I am confident you will enjoy working with me and the team going forward. Congratulations on your new home! I’m glad we were able to bundle your home insurance with your car insurance and save you money. We will continue to look for ways to keep saving you money. Please let us know if you ever need anything or have any questions. Welcome to my State Farm office. Steve-Agent/Owner"
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Christie Katz

April 22, 2026

5  out of  5
rating by Christie Katz
"Renee and Mary are awesome! They take great care of us and are always very responsive and helpful."
We responded:
"Hey Christie, Thank you so much for your 5 Star review and the nice words about Renee and Mary! I really appreciate you and your family having all of your insurance with my State Farm office. My staff and I must work hard every chance we can to keep your business. We never take your business for granted. Thanks again for being such a great, long-term client! Please call anytime you have a question or need anything. Steve-Agent/Owner"
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Dana B

April 17, 2026

5  out of  5
rating by Dana B
"I've been working with Lisa, Renee, and Mary for over 18 years now, both on homeowner's and auto insurance. They are incredibly helpful, they know how to get things done, and they are always looking for the best approaches for our policies. We recently had to deal with a downed tree damaging a car and our property, and they have gone above and beyond making us whole again. The fact that these three people have stayed together as a team for so long tells you that it's a good workplace, and this is reflected in their outstanding service."
We responded:
"Hi Dana, Thank you very much for the great review and your loyalty over the years! As you mentioned, my team is excellent! They work very hard to keep our State Farm customers satisfied by looking at ways to save them money. Good job on bundling your auto insurance and home insurance together! We are here to help you and your family anytime you need us. I hope we can continue our business relationship for another 18 years. Thanks again for your feedback about my staff and my State Farm office. Have a nice Spring! Steve-Agent/Owner "
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Dave Rieger

April 17, 2026

5  out of  5
rating by Dave Rieger
"This agency is great! They are very responsive and take the time to explain everything. I highly recommend!"
We responded:
"Hey Dave, I appreciate the 5 Star review for my State Farm office! My staff and I want to treat our clients the exact same way we would like to be treated if we were clients. We pride ourselves on being a very professional insurance office! Thanks again for having your insurance with my State Farm office! Please let us know if you ever have any questions or need advice. We are here to help! Steve-Owner/Agent"
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Eileen Chiama

April 13, 2026

5  out of  5
rating by Eileen Chiama
"Every year I ask the office to help me with lowering my rates as and I check for quotes from other insurance companies just to be sure that the rates quoted are the best that can be had for the next renewal period. And they are! In addition the office staff are so professional and easy to speak with when calling. Consistently 10 stars out of 5!"
We responded:
"Hi Eillen, Well, you deserve a lot of credit in getting the best rates for you and your family by taking advantage of the bundle discounts and building up your loyal/longevity discounts. You and Steve have been with me and my State Farm office for years!! I can't thank you enough for allowing us to be your State Farm agency of choice. My excellent staff and I must continue to earn your business every opportunity we can. We always love servicing your account whenever you call. Thank you for having your car and home insurance, as well as your other policies with us. I appreciate the 10 Star review and for being such great clients! Steve-Agent/Owner"
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anna cox

April 10, 2026

5  out of  5
rating by anna cox
"Mary is great and it was a seamless process, plus I like the bundle deals with the company!"
We responded:
"Hey Anna, Thanks again for the great feedback on Mary and my State Farm office! Congratulations on your upcoming new home! I know you will enjoy it very much. I am happy you had a great experience with Mary and the rest of my excellent staff. We try to make it easy for clients to do business with us!! We hope to make everyone's insurance experience with my office easy and seamless! Good job on taking advantage on the bundle discounts. Please do not hesitate to call us if you ever have a question or need something. Enjoy your new place! Thanks again!! Steve-Agent/Owner"
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Juneyt Cagatay

April 9, 2026

5  out of  5
rating by Juneyt Cagatay
"After nearly 30 years with GEICO, it took one phone conversation with the State Farm team at Steve Sandoval’s office to switch over, that’s how comfortable I felt with the not only the updated coverage and pricing for our vehicle and condo, but the personal touch of having “real people” you can rely upon just in case you ever need help, was something I never thought about before, only dealing with GEICO in the “CLOUD” realm all these years before. I really appreciated the personal touch that Lisa provided; and if needed, her team members Mary and Renee are also available I was told! Just based on my initial interaction, I would definitely recommend this team for anyone in the market for insurance! This may be a leap of faith moving to State Farm, but I believe I’m in good hands with this team, and based on recent surveys, State Farm ranks much higher in customer satisfaction than my prior insurance company, so, we’ll see…let’s just hope I never have a need to use either policy! 🙏"
We responded:
"Hey JD!! Welcome to my State Farm office! I appreciate the opportunity to take care of your car insurance and condo insurance for the next 30 years! I am confident you will enjoy working with me and my experienced and helpful staff. Lisa, Mary and Renee are excellent. Between the three of them, they have been in my office, a total approaching 50 years. They are true professionals. You will always deal with us instead of having to go through a menu option. We believe in Customer Service. Please do not hesitate to call us whenever you have a question or want to talk about a situation. Thanks for the leap of faith! I am confident you will be happy with my office. Steve-Agent/Owner"
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Anthony O'Malley

April 6, 2026

5  out of  5
rating by Anthony O'Malley
"I’ve been with Steve and the team for years. They take awesome care of us and I would recommend this office specifically to anyone."
We responded:
"Hi Anthony! Thank you very much for the kind words about my staff and State Farm office. I truly appreciate the confidence you’ve shown in allowing us to take care of all of your insurance. As you know, my staff is excellent! They work hard to give our clients the best value for their money. We do our best to save our customers money and give them the great service they deserve. I look forward to having a great working relationship with you and your family in the years ahead. Thanks again for the great review! Steve-Agent/Owner"
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Alexa Paredes

April 5, 2026

5  out of  5
rating by Alexa Paredes
"I can’t say enough great things about this insurance company. My mom has been with them since before I was born—and now at 25, I can truly say they treat me like family too. Every time I call, they go above and beyond to help in any way they can. They are always kind, understanding, flexible, and incredibly hardworking. I especially appreciate how they check in with me, knowing how busy life can get—it really means a lot. A huge thank you to Steve and Renee for always being so helpful, and especially to Lisa, who has been absolutely amazing. She guided me through every step after my unfortunate crash in January and made a stressful situation easier to handle. I’m truly grateful for all of you—thank you for everything you do!"
We responded:
"Hey Alexa, Thank you very much for such a great review on my staff and my State Farm office! We treat our clients as if they are family. In reality, we are just doing our job the best way we know how. Lisa, Renee and Mary are extremely hard-working yet very personable. They are experienced professionals. Great job on taking advantage of the bundle discounts for your car insurance and renters insurance! Please let us know if we can ever be of service for you or your family. Tell your Mom “Hi” for us. Thanks again for your awesome review! Steve-Agent/Owner"
Profile photo of Patrick Francisco

Patrick Francisco

April 3, 2026

5  out of  5
rating by Patrick Francisco
"Great service!"
We responded:
"Hey Patrick, Thank you very much for taking the time to give my State Farm office a 5 Star review! I am confident that my staff and I will continue to provide you with the same excellent service you deserve. Please let your friends and family know about our State Farm office. I would appreciate it. We will also give them the great service that you have experienced. Thanks again! Steve-Agent/Owner"
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Ernie Guanzon

April 1, 2026

5  out of  5
rating by Ernie Guanzon
"I have been more or less 28 years at State Farm insurance. There service are excellent from customer services & their insurance policies. Therefore I’ll will stick around for so many years to come. Congratulations all State Farm companies you all doing a great job for customers like us."
We responded:
"Hey Ernie, Thank you very much for being with my State Farm office for such a long time! I appreciate the loyalty you have shown us. I wish we can continue this great working relationship for years to come. Good job on taking advantage of the bundle discounts! Please send your friends and family to my State Farm office. That would be awesome! Thanks again. Steve-Agent/Owner "
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Tyler Tran

March 30, 2026

5  out of  5
rating by Tyler Tran
"I’ve been working with Steve, Mary, and Renee for almost 4 years and they’ve been my go to for anything insurance related. They are always quick to respond and assist me with any paper work that my leasing office needs. Anytime any of my friends are in need of renters insurance I’m quick to give them Steve’s contact info. Steve even sent me a card thanking me for referring my buddy. Really feels like family and I couldn’t imagine going to a different insurance provider. Thanks again Steve and team!!"
We responded:
"Hey Tyler! Thank you very much for your review about my team and my State Farm office! It's been great working with you and your friends the past 4 years! Hopefully, it's just the start of a longer working relationship. I really appreciate you referring your friends and the confidence you have shown us. Please continue to think us whenever anyone wants or needs renters insurance or any other kinds of insurance. Keep those referrals coming in for more gift cards! Lol. Thanks again. Steve-Agent/Owner "
Profile photo of Diane Schute

Diane Schute

March 27, 2026

5  out of  5
rating by Diane Schute
"Mary is very helpful and knowledgeable. She is very responsive and has answered numerous questions I had on both car and home insurance. With her help, I have been able to save on both insurance policies. I strongly recommend Mary and this State Farm insurance agency office for any insurance needs you may have."
We responded:
"Hi Diane, Thank you very much for the nice feedback about Mary and my State Farm office! I am happy to hear that we were able to save you money for your car insurance and home insurance! I am confident you will enjoy your experience with Mary and the rest of my great staff. We have been doing this a long time and customer service is our focus. Please let us know if you ever have any questions or need anything else. Thanks again! Steve-Agent/Owner"
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Jesse C

March 20, 2026

5  out of  5
rating by Jesse C
"I have car insurance for my family and myself. It's been great."
We responded:
"Hey Jesse, Thank you very much for having your car insurance with my State Farm office. My staff and I will do our best to take care of you and your family whenever you need anything or have any questions. I believe you’ll enjoy working with us. Let us know if you want to take advantage of the bundle discounts. We look forward to having you as a client for a long time. Thanks again for the 5 Star review and for having your car insurance with my office. Steve-Agent/Owner"
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Medhat Salem

March 10, 2026

5  out of  5
rating by Medhat Salem
"I been dealing with them for a long time, Lisa is one of the best. She’s there whenever I need any help with auto or home insurance. Thank you Lisa"
We responded:
"Hey Medhat, Thank you very much for having your auto insurance and home insurance with Lisa and my State Farm office. I have a very knowledgeable and experienced staff that are extremely customer-oriented! We are here to help you whenever you have any questions or need anything. We will try our best to continue to keep your business now and in the future. I appreciate the great review. Thanks again! Steve-Owner/Agent"
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Maria Pineda

March 6, 2026

5  out of  5
rating by Maria Pineda
"Lisa has always been very helpful. She goes beyond my expectations to help answer my questions and always makes sure everything is taken care of. She is very efficient and professional."
We responded:
"Hi Maria, Thank you very much for the feedback on Lisa. I am very fortunate to have such a great staff for my State Farm office. They are very experienced and will go the extra mile for our clients. I would appreciate if you would let your friends and family know about us. We would love to provide them the kind of service that you have experienced from us. Thanks again for the great review! Steve-Agent/Owner"
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Donald Holt

February 28, 2026

5  out of  5
rating by Donald Holt
"Steve is our trusted advisor for insurance as well as guidance on important home maintenance. He has provided very timely advice on subcontractors who can be depended on. Mary Calloway is always ready to answer questions I should already know the answer to.... in a very pleasant and timely manner."
We responded:
"Hi Don! Thank you and Gail for all of the confidence you have shown me and my State Farm office over the years to handle all of your insurance. I was glad that we were able to transfer your State Farm policies from Virginia to North Carolina. I hope we made that transition smoothly for you. As you know, Mary and the rest of my team are excellent! We are extremely service-oriented and always willing to help. We are here for you! I truly appreciate the loyalty throughout the decades. Please don’t hesitate to ever reach out to us. Thanks again! Steve-Agent/Owner"
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Jonah Vanke

February 27, 2026

5  out of  5
rating by Jonah Vanke
"Great experience with Lisa with this office, genuinely saved a lot of money."
We responded:
"Hey Jonah, Welcome to my State Farm office. Thanks for getting your car insurance with us. I am glad Lisa was able to save you a lot of money! That's a win! I am confident you will enjoy being with State Farm office. My staff is extremely helpful and very experienced. I hope you will be our client for a very long time. Please let your friends and family know to call my State Farm office if they ever need anything. Thanks again! Steve-Agent/Owner "