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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dana wright

April 16, 2025

5  out of  5
rating by Dana wright
"Since I have been with state farm Steve Sandoval and his team has been great I wouldn't go any other Insurance company..Thankyou Ladies of STATE FARM THAT'S WITH STEVE SANDOVAL YOU LADIES ARE GREAT ALWAYS THERE FOR ME AND BEING UNDERSTANDING.."
We responded:
"Hi Dana, Thank you very much for the feedback on my team!! My staff is excellent! We will continue to do our best for you on your car insurance and homeowners insurance, I appreciate that you will continue to stay with my State Farm office. We always need to earn your trust and loyalty to keep your business. Thanks again. I appreciate the great review. Steve-Agent/Owner"
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Diann Dargusch

April 16, 2025

5  out of  5
rating by Diann Dargusch
"We've been a client of Steve Sandoval for greater than 35 years. We wouldn't think of switching to another ins. company or agent. It's always a pleasure to work with Mary and Lisa. They are exemplary, polite, professional and it's comforting to know that we are in good hands."
We responded:
"Hey Diann, I can’t thank you enough for your confidence and loyalty you’ve shown in me, my staff and my State Farm office. You have been great to work with over the years and my staff loves working with you! I will certainly pass on your kind words to my staff. I know that will make their day! We have to continue to earn your business every time you have an interaction with my office. I look forward to having you as our client for a long, long time! Thanks again for everything! Have a great summer!! Steve-Your State Farm Agent "
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Laurie Lett

April 14, 2025

5  out of  5
rating by Laurie Lett
"Lisa Robertson made it easier for me to see my son moving off our car insurance and getting his own with easy transition! Lisa handled it with love and care, and I am so thankful for her awesome care for all of us!"
We responded:
"Hi Laurie, Thank you very much for taking your time to give me your feedback about Lisa! Lisa is great as well as my other team members! I appreciate you and your family for having your car insurance as well as your other policies with my State Farm office. We will continue to do our best to make your insurance experience easy and handled with love and care! Thanks again for being our State Farm client and the great review! Steve-Agent/Owner"
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lori sarelson

April 8, 2025

5  out of  5
rating by lori sarelson
"An actual person will pick up the phone and help you. I know, unbelievable right? It’s true, and they’re nice too. I would leave 10 stars if I could."
We responded:
"Hey Lori, You are correct in that we will actually answer the phone and help our State Farm clients! I personally don’t like going through a voice menu to try and do business. I do not offer a voice menu. My office will continue to provide you excellent service since we have so much experience. And we are nice people! Thanks again for the 10-Star review! Lol! Have a great spring/summer. Steve-Agent/Owner"
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Jamshid Rahmani

April 8, 2025

5  out of  5
rating by Jamshid Rahmani
"I’ve had a great experience with State Farm Insurance, thanks to my agent Mary C. Calloway. She has been extremely knowledgeable, responsive, and genuinely caring throughout the entire process. Whether it was helping me understand my policy or guiding me through a claim, Mary made everything easy and stress-free. I truly appreciate her professionalism and personal touch. Highly recommended!"
We responded:
"Thank you and Mohammad for the very nice and raving review about Mary in my State Farm office! She is very good as well as the rest of my excellent staff. I am very fortunate to have such a great team working for my clients! We try to make everyone’s insurance interactions as easy and stress-free as possible. Please thank your family for being our State Farm customers! Also, please let us know how we can help you in the future. Thanks again for the great recommendation!! Tell your friends and coworkers about us! Steve-Agent/Owner"
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Michael Godec

April 7, 2025

5  out of  5
rating by Michael Godec
"Steve Sandoval and his staff are always responsive, sensitive to our unique needs, and provide the best service and value always. I highly recommend them!"
We responded:
"Hey Mike, Thank you and your family very much for being with my State Farm office! As you know, I do have a great staff. We have to continually earn your business by providing you with great service at a great value. We cannot take your business for granted. I appreciate the high praise and recommendation! Please give your family my best. Thanks again! Steve-Your State Farm Agent "
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John O'Dwyer

April 2, 2025

5  out of  5
rating by John O'Dwyer
"Steve is da man! Always friendly and helpful service :)"
We responded:
"Ha!! Thank you very much for having all of your insurance with my State Farm office! I appreciate your loyalty throughout the years. As you know, I cannot do it without my excellent staff. I was glad that I was able to help with your claim! My State Farm Claims team is always willing to be of assistance. Please let me know if you ever need anything else! Thanks again. Steve-Agent/Owner"
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BT Tran

April 2, 2025

5  out of  5
rating by BT Tran
"Lisa and the team here are very professional and quick to the point. 5/5 If you need insurance, give them a ring."
We responded:
"Hi BT! I appreciate the kind words that you said about Lisa and the rest of my team. We strive to provide the best service possible to our State Farm clients. We have a lot of experience and are extremely customer-oriented. Thank you very much for the ringing endorsement! Nice speaking to you the other day. Thanks again!! Steve-Agent/Owner"
Profile photo of Nabil Tawadros

Nabil Tawadros

April 1, 2025

5  out of  5
rating by Nabil Tawadros
"Mr Steve and all stuffs they provide very good service as they respond for questions I need and my family they ate the best and very cooperative and I recommend they as Statefarm insurances."
We responded:
"Hey Nabil, I want to thank you and your family for being my State Farm clients over the years! My staff and I are here for you whenever you need us. Please call us whenever you have any questions or need advice. Thank you very much for the kind words and the great review!! Steve-Agent/Owner"
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Sid G

March 28, 2025

5  out of  5
rating by Sid G
"We had an excellent experience with Renee from the Steve Sandoval team who helped us enroll in home and auto insurance. She is very knowledgeable and responsive. We highly recommend this team!"
We responded:
"Hi Sid! Thank you very much for getting your home insurance and auto insurance with Renee and my State Farm office! She is very good as well as the rest of my team! We are very experienced and knowledgeable thus, I believe you will enjoy working with my office. Please feel free to call our office anytime you have a question. We need to prove to you that you made a great decision by going with my State Farm office! Thank you very much for the opportunity to service your account! I appreciate it! Steve-Agent/Owner"
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Christine Choi

March 27, 2025

5  out of  5
rating by Christine Choi
"We enjoy working with Steve Sandoval's State Farm Insurance Agents since 2010. They always addressed my needs, and my company appreciate their quick response time and attention to detail. They are always willing to provide advice and suggestions."
We responded:
"Hi Christine, I want to thank you for allowing us to service your business and personal insurance! My State Farm office is fortunate to sell and service a lot of business insurance to our clients. We will do our best to keep your business for a long time! Please continue to utilize us whenever you need something. We got you! Thanks again for everything. I appreciate it. Steve-Agent/Owner"
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Kyla Devantier

March 27, 2025

5  out of  5
rating by Kyla Devantier
"So far I've had a chance to interact with Steve and Lisa. Both have been a pleasure to work with and extremely helpful."
We responded:
"Hey Kyla, I am confident we will continue to be helpful whenever you need us! My State Farm office strives to provide excellent customer service whenever we interact with our clients. I hope we can continue to service your Homeowners Association policy for a long, long time. My office actually specializes in HOA policies. Please let us know what we can do for you in the future. Thanks again for the great review and the feedback! Steve-Agent/Owner"
Profile photo of Jason Carter

Jason Carter

March 26, 2025

5  out of  5
rating by Jason Carter
"I've been a client of Steve's since 1996. He and his staff are friendly and professional. I always feel like a valued client, and I believe that I am!"
We responded:
"Hey Jason, Thank you very much for being one of my great clients over the years! Those are very nice words that you gave me and my staff about being friendly and professional. We try to treat people the way that we would like to be treated if we were on the other side of the phone. I hope we can continue to keep you as a State Farm client for many more years to come. Please let us know if you or your family ever need anything. Thanks again! Steve-Agent/Owner"
Profile photo of Ryan Carter

Ryan Carter

March 26, 2025

5  out of  5
rating by Ryan Carter
"Great Service!!"
We responded:
"Hey Ryan, Thank you for having your insurance with my State Farm Agency over the years! I appreciate it very much. It was a pleasure servicing your account. If you move back to VA, please let us know. We are also licensed in NC, MD and DC so we can take care of you again if you relocate to any of states, as well. Good luck in SC. Let us know if can help you in the future. Steve-Agent/Owner"
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Diane Gripper

March 25, 2025

5  out of  5
rating by Diane Gripper
"Steve, my agent immediately addressed my email request by having Lisa Robertson look into my problem. Lisa was excellent in her comprehensive review of my policy issue and rapid response to my questions. With the information she provided I was able to make an informed decision on the resolution of my inquiry. Both Lisa and Steve are very oriented to the concerns and needs of their custormers."
We responded:
"Hi Diane, I hope all is well with you! Thank you for the wonderful feedback on Lisa. Her and the rest of my staff are very customer-oriented and try our best to solve problems and give our clients the best recommendations for their coverage. I certainly appreciate you being with my State Farm office for a long time. Thanks for the kind words and your loyalty over the years! Please call anytime! Steve-Owner/Agent"
Profile photo of Michael Santorios

Michael Santorios

March 25, 2025

5  out of  5
rating by Michael Santorios
"I've been with Steve Sandoval's office ever since I moved to VA over 20 years ago. Steve and his team has always been very responsive and professional. I would highly recommend them for all your insurance needs."
We responded:
"Hey Mike, Thank you very much for making the decision to go with me and my State Farm office 20+ years ago!! I hope you feel it was a great choice. My team and I know we have to continually earn your business every time you call my office! I am very fortunate to have such an experience staff to take care of you! Please let me know if you ever need anything. Thanks again for the recommendation and the 5-⭐️ review! Steve-Agent/Owner"
Profile photo of Steve Hu

Steve Hu

March 25, 2025

5  out of  5
rating by Steve Hu
"Steve Sandoval state farm office is the best state farm agent. Not only everyone is very knowledgeable and they are eager to help you to save money with my insurance needs. I have been with them for over 30 years. They are trustworthy. Keep on going, Steve..."
We responded:
"Thank you very much, Steve!! It’s been a great 30+ years and I appreciate it very much. My State Farm staff and I never take anyone’s trust for granted. We continually try to do our best to save our clients money. I will pass on your positive comments to my staff. I know they have enjoyed working with you over the years. Don’t worry!! I plan on working a very long time. Thanks again for everything! Hope to see you soon. Steve-Agent/Owner"
Profile photo of Dave Rieger

Dave Rieger

March 25, 2025

5  out of  5
rating by Dave Rieger
"Steve Sandoval and his team have taken very good care of my insurance needs. They respond quickly to communication and are able to explain everything very clearly. I appreciate them being such a good neighbor."
We responded:
"Hey Dave, I appreciate the 5 Star review for my State Farm office! My staff and I want to treat our clients the exact same way we would like to be treated if we were clients. We pride ourselves on being a very professional insurance office! Thanks again for having your insurance with my State Farm office! Please let us know if you ever have any questions or need advice. We are here to help! Steve-Owner/Agent"
Profile photo of Gail Schalow

Gail Schalow

March 24, 2025

5  out of  5
rating by Gail Schalow
"Always a quick & easy call to add/change or inquire about something. So refreshing!"
We responded:
"Hi Gail, I can't Thank You and Dale enough for having all of insurance policies with my State Farm office for such a long, long time. I truly appreciate the loyalty. My staff and I love working with you and the family. I can relate to your review. Customer service these days has gotten worse but we try to make it easy for customers to do business with us. The only way you will ever get a menu option is if we are all with customers or it is after hours. Gail, thank you for the 5 stars! Have a great spring!! Thanks Again!! Steve-Agent/Owner "
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Marleny Perdomo

March 24, 2025

5  out of  5
rating by Marleny Perdomo
"The customer service is outstanding. I truly appreciate my agent, Renee Hogan, for her prompt replies, advice and that she has helped me save money by giving me great suggestions. Also when someone is not available they make sure another agent answers your questions. I highly recommend this agency!"
We responded:
"Thank You Marleny for your nice feedback about Renee and her outstanding service! I am glad that she was able to help you save some money and give you our best suggestions to take advantage of our discounts. As you experienced, my team is always available and willing to help whenever necessary. Please let us know what we can do to keep you as a long-term client! Thank you for recommending my State Farm agency!! I greatly appreciate it! Steve-Agent/Owner"
Profile photo of Matthew Hetzer

Matthew Hetzer

March 18, 2025

5  out of  5
rating by Matthew Hetzer
"My wife and I have been using State Farm for several years, and we've primarily worked with Lisa. She’s friendly, knowledgeable, and always quick to respond. Whether we have questions or need assistance with our policies, Lisa is always there to help in a timely and professional manner. We highly recommend!"
We responded:
"Hi Matt, Thank you very much for the great comments about Lisa and being with my State Farm office a long time! As you probably know, Lisa and the rest of my staff are excellent! I am very fortunate to have such an experienced and responsive team. We will continue to do our best to keep you and your wife clients for a long, long time! Call anytime. Thank you very much for the recommendation!! Steve-Agent/Owner"
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Roh T

March 18, 2025

5  out of  5
rating by Roh T
"Mary was very helpful! She answered all of my questions with great detail and made sure to apply every applicable discount. I really appreciated her proactive follow-up to ensure everything was done correctly before I made any payments."
We responded:
"Hi Roh! Thank you very much for the feedback on Mary. I am confident you will enjoy working with her and the rest of my great staff in the future. We take all the necessary steps to make sure everything is done properly! Please let your friends and family know about my State Farm office. I would appreciate it very much. Thanks again for being my client and the positive review! Steve-Agent/Owner"
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Phillip Norrod

March 15, 2025

5  out of  5
rating by Phillip Norrod
"My wife and I have been with Steve Sandoval for sometime. They always provide excellent service."
We responded:
"Hey Phil, Thank you for being with me and my State Farm office for a while now! Great job on taking advantage of the multi-policy discounts. Please let us know if you ever need anything or have any questions. We are here for you!! Thank you for your business and loyalty. We will do our best to continue to earn your business. Have a great Spring!! Steve-Agent/Owner"
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Becky Thomas

March 12, 2025

5  out of  5
rating by Becky Thomas
"I have worked with Lisa and Mary. They are very helpful always. Thank you for your service. Have a great Spring also. Thank you Steve."
We responded:
"Hi Becky, Thank you very much for being my State Farm client for all these years! I appreciate the kind words about my staff! As you know, they are excellent and we always enjoy working with you. Thank you for being with my State Farm office all these years. You’ve been great!! Have a nice spring! Don’t hesitate to call us when you need help. Steve-Your Agent for a long time."
Profile photo of Sabina Sodhi

Sabina Sodhi

March 12, 2025

5  out of  5
rating by Sabina Sodhi
"Working with Mary on Steve's team has been an amazing experience each and every time. She is super helpful, knowledgeable and prompt. We've been with Steve and his team for our home and auto insurance for years and have been extremely pleased. Highly recommended!!"
We responded:
"Hi Sabina!! Thank you for the very nice feedback on Mary and the rest of my team!! You have been such a great State Farm client for a long time. I am glad to see you are taking advantage of all the multi-policy discounts by having your auto and home insurance with my State Farm office! Again, I appreciate the great review and you’re a loyalty with us! Please don’t hesitate to call whenever you need something or have a question. Thanks again!! Steve-Agent/Owner "