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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Joe Imamura

March 6, 2023

5  out of  5 rating by Joe Imamura
"Steve Sandoval and his team are fantastic, especially Lisa Robertson. My family and I moved from NYC about a year ago and Lisa helped us with our transition for home and auto. Since then, we've had an aging parent join our family and added them to our policy. As you can imagine, the aging parent had a number of questions, but we assured them that we had the best insurance team who would take care of everything- and they did! Thank you, Steve and Lisa, for being so great!"

Scott Withee

February 23, 2023

5  out of  5 rating by Scott Withee
"I have been a customer of Steve Sandoval for over 25 years. His team has always been more than helpful with any situation; from car insurance to homeowners policies. The team always does their best to get their customers the best deal possible. If you are looking for good customer service , this is the team for you."

MIH Ent

February 16, 2023

5  out of  5 rating by MIH Ent
"Lisa Robertson under the Steve Sandoval Staff has been amazing. She really gives grateful helpful insight and goes above and beyond. She's assertive and cares about my wife's and I well-being and the best interests of our concerns. I had a last-minute insurance request for my Business, and she was there to walk me through process in meeting a deadline."

Andy Masfar

February 14, 2023

5  out of  5 rating by Andy Masfar
"Worked with Renee from Steve's office to get a new policy setup and the entire process was smooth! They were able to quote me on a solid policy from my wife and I after our previous insurance company decided to significantly raise rates on us. Highly recommend!"

maria cruz

February 9, 2023

5  out of  5 rating by maria cruz
"Always on top of everything I need!! Such a good agent, and personnel always friendly"

Pamela Agnew

February 6, 2023

5  out of  5 rating by Pamela Agnew
"Through thick and thin, Steve Sandoval and his staff have been there for my parents as well as my brother and me. They really are the absolute BEST! THANK YOU!!!!!!!!!!!"

Thai Tran

February 4, 2023

5  out of  5 rating by Thai Tran
"I have known Steve for 3 years now, and he's always been kind and helpful and was always there for whatever I needed. Would highly recommend his services. Thank you Steve!"

Emma Akinlotan

February 1, 2023

5  out of  5 rating by Emma Akinlotan
"I have been with Steve Sandoval since 1988,and he has been a great blessing to me and my family. Steve, Lisa, Mary, and staff is always helpful and has excellent customer service. They have saved me lots of money. My daughters, son and myself has them for home, auto and life insurance. if you are looking to buy insurance this is where you need to call!"

Kathy Feldmann

January 30, 2023

5  out of  5 rating by Kathy Feldmann
"I’ve been a customer for many years and there is a reason why I have stayed with Steve Sandoval-I have always been treated with the utmost respect and kindness from each and every member of the staff. Their knowledge, courtesy and professionalism are among the best I have experienced from any service organization. Lisa and Renee have patiently answered all my inquiries in a prompt and efficient manner. They exemplify outstanding customer service and I am happy to remain a long-term consumer!"

Fernando Monterrosa

January 28, 2023

5  out of  5 rating by Fernando Monterrosa
"Mary at State Farm is the best agent. She got me the best deal, saving me more than $100 a month, I would recommend her anytime."

Jan Agha

January 25, 2023

5  out of  5 rating by Jan Agha
"I have been with state farm insurance of Steve Sandoval for several years. All of the staff are extremely and exceptionally helpful when it comes to helping customers. I am thankful to all. Specifically lisa Robertson who was extremely helpful for my insurance related issues. I had never had such a good customer service experience as good as lisa offers in all my life. I will give her a million stars as appreciation. Thanks lisa. I wish we had such good customers service every where like yours. Thanks again."

Wayne Thorpe

January 25, 2023

5  out of  5 rating by Wayne Thorpe
"Been with Steve for over 25 years."

Robby Jr Hoosier

January 17, 2023

5  out of  5 rating by Robby Jr Hoosier
"Lisa Robertson is by far the best insurance agent I’ve ever delt with. Always quick responding for whatever I need and does everything she can to help me out. Will definitely be recommending others to State Farm because of this great service from Lisa."

M A

January 16, 2023

5  out of  5 rating by M A
"I’ve enjoyed working with Mary and the team! They are friendly and provide true customer service!"

karen liao

January 12, 2023

5  out of  5 rating by karen liao
"Nice people, considering customer need to provide explanation in details"

Vikram Kumar

January 11, 2023

5  out of  5 rating by Vikram Kumar
"Been with Steve for a almost 7 years and going strong! Solid team and always keen on providing good advice and not just selling insurance."

Sarah Andrews

January 10, 2023

5  out of  5 rating by Sarah Andrews
"We’ve been with this office since February of 2021 and it’s been the best customer service experience for both myself and my husband. Mary Calloway has been a Godsend, she is caring, professional and always returns your calls!!! I highly recommend her and this team to any new customers!!!"

Moha Moda

January 4, 2023

5  out of  5 rating by Moha Moda
"lisa was very helpful with auto and home insurance."

William Robertson

December 28, 2022

5  out of  5 rating by William Robertson
"So, I had been a Geico customer pretty much my whole life. I always thought that Geico prices could not be beat. I did not think it was possible to get customer service any better than Geico's. Well, I am here to tell you that Lisa Robertson with State Farm not only beat my monthly payment, but she got me homeowners and life insurance as well as my car insurance for 2 dollars more a month than I was paying at Geico for just My car. The customer service is bar none. Above and beyond is an understatement. Renee is a great pleasure to deal with as well. If you are considering making a switch or exploring other insurance options, do yourself a favor and give Lisa a call at Steve Sandoval's State Farm office."

sidney g

December 21, 2022

5  out of  5 rating by sidney g
"My parents both had State Farm since they started driving (and they’re pretty old😉), so it only made sense that I had State Farm when I first got my license as well. Well, that was over 11 years ago and this office has treated me like family ever since. Lisa and Mary are wonderful and are always willing to help with whatever I need. Every time I call, Mary always tells me to say hi to my mom for her right before we hang up. The hospitality, warmth, and responsiveness they bring to their clients is unmatched. They are simply the best — I’ll never go anywhere else!"

Kim Norem

December 19, 2022

5  out of  5 rating by Kim Norem
"I have been a State Farm customer for over 20 years. The Steve Sandoval office has always been available to answer all my questions and concerns. I’ve worked with Mary on many occasions and she has always been pleasant and informative. I would recommend State Farm for all your insurance needs."

Michael Clarke

December 15, 2022

5  out of  5 rating by Michael Clarke
"My wife and I have had all of our policies (car, life, homeowners) with Steve & team for 20+ years and the entire team is professional, accommodating and top notch ! Now that our son has moved out after graduating college, he sees first hand the level of service provided as compared to others & has opted to continue to work with this awesome team !"

Charita Mayo

December 15, 2022

5  out of  5 rating by Charita Mayo
"This office is wonderful! They are extremely personable and attentive. They are very helpful and thorough with new information and updates, drive safe, etc... superb service."

Jessica Burleson

December 14, 2022

5  out of  5 rating by Jessica Burleson
"I have been with Steve Sandoval’s office for a long time. Recently have had to have policies split with many changes, new vehicle added, etc. and it was all handled quickly and efficiently. Love this office, could not imagine going anywhere else for my insurance needs."

Tom Allen

November 9, 2022

5  out of  5 rating by Tom Allen
"Had a wonderful experience switching from another insurance company. Mary was super helpful, courteous, friendly and fast. Would recommend her to anyone that is looking for insurance. Highly recommend!"