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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael Johnson

October 16, 2026

5  out of  5
rating by Michael Johnson
"Steve and his staff have always been very responsive and helpful in reviewing my insurance coverages. They are great agents to work with."
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Mark Smith

October 14, 2026

5  out of  5
rating by Mark Smith
"I have been with the Steve Sandoval Agency for about 30 years. I stay be sure they are the best with response and communication. The staff is consistent and efficient. The rates are very competitive. They get five stars from this long time customer!"
We responded:
"Mark!! Thank you very much for being my State Farm client for such a long time! It’s been a pleasure working with you over the years. We do not take your business business for granted, however. My staff and I need to consistently provide you with the best service possible. As you know, my team is excellent and makes my job so much easier. Great job on taking advantage of the bundle discounts by having your car insurance and home insurance with us. I look forward to continuing our relationship for a long, long time. Thanks again for your loyalty and the great review!!
Steve-Agent/Owner"
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Anthony Diaz

October 13, 2026

5  out of  5
rating by Anthony Diaz
"I have been working with Lisa in this office and she has been of great help. Very responsive, and caring. Thank you Lisa for assisting me with the info requested and for you great customer service."
We responded:
"Hey Anthony, I want to thank you for spending your valuable time and leaving Lisa and my State Farm office a 5 Star review! Lisa and the rest of my team are very customer oriented. We are extremely responsive and do care about our customers insurance situation and wellbeing. Please let us know if you would like to take advantage of any of our other discounts that we can offer. Also, let us know if you ever need anything else. Tell your friends and family about Lisa and my State Farm office! I would appreciate it very much. Thanks again!
Steve-Agent/Owner"
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Anqi Li

October 12, 2026

5  out of  5
rating by Anqi Li
"We've had a fantastic experience with this State Farm agent, especially with Lisa and her team. Lisa is incredibly professional, knowledgeable, and genuinely cares about her clients. She took the time to understand our situation, explained everything clearly, and was always responsive whenever we had questions.

What impressed us most was her dedication. We initially thought obtaining an umbrella policy would not be possible due to a previous accident on our record. However, Lisa continued to follow up, explore available options, and ultimately helped us secure coverage within the allowable guidelines. We truly appreciated her persistence and willingness to go the extra mile for us.

On top of that, the pricing was very reasonable, and every interaction with the team was smooth and pleasant. Lisa is warm, easy to talk to, and a pleasure to work with. It's rare to find an insurance agent who combines professionalism with such a personal touch.

Highly recommend to anyone looking for excellent service and genuine care."
We responded:
"Hi Anqi!! Thank you so much for taking the time to give us such a great review for Lisa and my State Farm office!! Lisa and the rest of my team are everything you said in your review and more! We try our best to provide first class service to anyone who interacts with our office. We must continue to work hard to keep our relationship with you for years to come. I was happy to hear that we were able to save you money on your car insurance, home insurance and the umbrella policy! My staff is very knowledgeable, experienced and personable so you can expect the same excellent service from us every time! I hope you will recommend my State Farm office to all of your friends. Thanks again!
Steve-Owner/Agent"
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Ernie Guanzon

October 12, 2026

5  out of  5
rating by Ernie Guanzon
"I have been more or less 28 years at State Farm insurance. There service are excellent from customer services & their insurance policies. Therefore I’ll will stick around for so many years to come. Congratulations all State Farm companies you all doing a great job for customers like us."
We responded:
"Hey Ernie, Thank you very much for being with my State Farm office for such a long time! I appreciate the loyalty you have shown us. You have been great to work with! I hope we can continue this great working relationship for years to come. Good job on taking advantage of the bundle discounts! Please send your friends and family to my State Farm office. That would be awesome! Thanks again.
Steve-Agent/Owner "
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Connell Loftus

October 9, 2026

5  out of  5
rating by Connell Loftus
"30 plus year relationship. Steve and company have been great partners!! Highly recommended!!"
We responded:
"Hey Connell, I can't Thank You enough for allowing us to service your account over all those years! My State Farm office team and I thoroughly enjoy working with you. I appreciate the confidence and loyalty you have given us during our relationship. We look forward to continuing to work and earn your business each and every day. We do not take your business for granted so you can expect to receive our best service going forward. Thanks again for having all of your insurance policies with my office!
Steve-Agent/Owner "
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A Roberson

October 9, 2026

5  out of  5
rating by A Roberson
"I have been with Steve's office for over 25 years. Lisa, Mary, and everyone in the office is so friendly and thorough and always patient with all my inquires. Highly recommend."
We responded:
"Hi Ausma, Thank you for being such loyal clients over all these years! It’s been a long time and I appreciate it very much. Everyone in my office enjoys working with you and helping out any way we can. Please send over some friends and family to my office whenever you get an opportunity. Thanks again for everything!
Steve-Your State Farm Agent "
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Laura Ford

October 5, 2026

5  out of  5
rating by Laura Ford
"The service is amazing. All my questions are always answered. The employees are always polite."
We responded:
"Hi Laura!! It’s really good to hear from you! Since you’ve been with my State Farm office for a long time, I know you have been dealing with my team for a while. They are amazing and very professional and efficient! Thank you for having your car insurance here for over 30 years! Please let me know if you ever need anything else. Thanks again for the kind words and we look forward to hearing from you soon.
Steve-Agent/Owner
"
Profile photo of Studio Wharff

Studio Wharff

October 2, 2026

5  out of  5
rating by Studio Wharff
"Lisa is a great help and found ways to reduce my premium."
We responded:
"Hey Mr. Wharff! I’m glad Lisa was able to help you and your family. She and the rest of my staff are excellent, experienced and extremely helpful! We try our best to take care of our existing State Farm clients and any new clients that come to our office. It’s really beneficial for you having all of your State Farm policies with us to take advantage of all the discounts we offer. You are also getting the longevity discount for being with my office for a long time. I appreciate the confidence you show in our office to take care of all of your policies. Please let us know if you have any other questions. Thanks again!
Steve-Agent/Owner"
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Brian Kong

October 2, 2026

5  out of  5
rating by Brian Kong
"Many thanks to Steve Sandoval, Lisa Robertson, and team who are thoughtfully responsive and follow-up on issues comprehensively and succinctly."
We responded:
"Hey Brian, Thank you very much for having your insurance with my State Farm office and giving us such a great review!! Lisa and my team are all of that! We try extremely hard to make sure you and the rest of our clients have the best service possible. We offer the best discounts to our clients in order to give them the best rate possible. Please let your friends and family know about your experience and my office. I would appreciate that very much. Thanks again!
Steve-Agent/Owner"
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Kyle Smith

October 1, 2026

5  out of  5
rating by Kyle Smith
"Steve and his team are wonderful. Thank you for everything, Mary!"
We responded:
"Hey Kyle! Thank you very much for the kind words about me, Mary and the rest of my team. I am extremely fortunate to have such a great staff behind me. Good job on bundling all of your State Farm insurance to maximize the discounts. Please let us know whenever we can help you and your family in any way. Be safe in this snow!
Steve-Agent/Owner"
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Robin Bear

September 30, 2026

5  out of  5
rating by Robin Bear
"I have insured my vehicles and home with State Farm for more than 30 years. I have always had exceptional and expedient service."
We responded:
"Hi Robin!! I want to Thank You very much for being such a great client over the years. My staff and I love working with you. Great job on taking advantage of all the bundle discounts that State Farm offers. That’s the best way we can keep your home insurance and car insurance at the best rate possible! I am glad that you have had a great experience with my team’s service. They are very knowledgeable, experienced and personable. Please let me know if there’s anything else we can do for you. Thanks again for the 5 Star review and your loyalty for the 30+ years! I appreciate it very much!
Steve-Agent/Owner"
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Mark Vasiliadis

September 28, 2026

5  out of  5
rating by Mark Vasiliadis
"Steve Sandoval and his team (Lisa Robertson and others) are fantastic. They are knowledgeable, accessible, and a pleasure to work with. I use them for all my insurance needs and have for 15-20 years. They have my highest recommendation. MV"
We responded:
"Hey Mark, Thank You very much for taking the time to leave my State Farm office, Lisa and the rest of my team a nice review! You and your family have been great to work with over the years and I appreciate it. We try our best to make it easy for you/people to do business with us. My team is very experienced, knowledgeable, and personable, as you know. Thanks again for having all your insurance policies with us and for the 5 star review! Good luck with all of your teams this fall and winter! Always great to see/talk to you! Take care.
Steve-Agent/Owner
"
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Adrian

September 23, 2026

5  out of  5
rating by Adrian
"As a first-time home buyer, I had a lot of questions about getting coverage, but Steve’s office was exceptionally responsive and knowledgeable. They made the entire process quick and easy to navigate from start to finish."
We responded:
"Hi Adrian! Congratulations on your new home!! I know that buying a home is such a big financial decision and you need to make sure this asset is very well-protected. A person has a lot to take care of when buying a home so we try to make the insurance purchase process as easy and smoothly as possible. My staff has been with my State Farm office for a long time so they are extremely knowledgeable and willing to go the extra mile to make sure you understand your home insurance coverage. Please contact me or my office if you ever have any questions regarding your coverage. We can also bundle your other policies to maximize your savings/discounts on all your insurance. Thanks again for taking time to leave us this great review. Enjoy your new home!!
Steve-Agent/Owner"
Profile photo of Roger Savage

Roger Savage

September 21, 2026

5  out of  5
rating by Roger Savage
"Many kind thanks to Renee and Steve Sandoval of our State Farm Office, Fairfax, Va.

My wife and I purchased a new car and wanted to ensure car insurance transfer on the new one. I made a call to Steve's office and spoke with Renee, who did just an admirable job to complete the process. Renee made It so easy and e-mailed a temporary insurance card for the new vehicle right way. Such a pleasant stress free experience. Than you Renee!
Our State Farm Agent's office have at all times when having a question on the phone, or in person been so very kind, helpful and professional.
Thank you Renee and Steve.
Kindest Regard; and truly "Like a Good Neighbor State Farm is there" !
Roger and Karen Savage"
We responded:
"Hey Roger, I am so glad everything worked out on the new car! Renee and the rest of my team are excellent! We try to make it easy to do business with us by providing great, personalized and professional service. My staff has been working here in my State Farm office for a very long time so you can be confident we will properly take care of all of your insurance policies. Please feel free to call or stop in anytime if you need help with anything. Thank you for not only having your car insurance with us but all of your other policies, as well. I appreciate the loyalty over the years and the nice words about Renee and the rest of my team!
Steve-Owner/Agent "
Profile photo of Diego Barco

Diego Barco

September 11, 2026

5  out of  5
rating by Diego Barco
"I highly recommend Mary and Steve from State Farm for consistently providing an outstanding customer experience. They are always professional, responsive, knowledgeable, and genuinely committed to helping me find the best solutions for my needs.

What stands out the most is the level of personal attention and care they provide. No matter what question or concern I have, they take the time to listen, explain everything clearly, and make sure I feel confident in my decisions.

It’s rare to find someone who consistently delivers this level of service. I truly appreciate their reliability, professionalism, and dedication to their customers. If you’re looking for an insurance agent who goes above and beyond, I highly recommend them!"
We responded:
"Hey Diego, Thank You for the awesome review!! I am glad that we have been able to have all your insurance policies with my State Farm office for a long, long time. We have to consistently earn your business and never take it for granted. As you know, I am very fortunate to have such a great staff since they are experienced, knowledgeable and personable. Mary and I enjoy working with you and Adrianna on anything that may arise and anything you need. I definitely appreciate the loyalty over the years. I cannot thank you enough! It’s been a joy to watch your family grow up throughout the years! Thanks again, Diego!
Steve-Owner/Agent"
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Yaulok

September 11, 2026

5  out of  5
rating by Yaulok
"super responsive"
We responded:
"Hi Yi, Thank you very much for the 5 Star review for my State Farm office! You can expect us to be super responsive to you and our clients needs and questions! That is such a missing element in today’s business world. I am very fortunate to have such a great staff. We try to find the best rates for you by maximizing your discounts that are available. Thank you for having your car and home insurance with us. I appreciate it!
Steve-Owner/Agent"
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Eileen Chiama

September 10, 2026

5  out of  5
rating by Eileen Chiama
"For some reason, there is a need to talk with someone about insurance policies, not just check the on line data - and this office is fabulous at accurate answers. Mary is helpful and quickly answers all questions! What an amazing experience - Steve Sandoval is consistently 5 stars for all insurance needs!"
We responded:
"Hi Eillen, Well, you deserve a lot of credit in getting the best rates for you and your family by taking advantage of the bundle discounts and building up your loyal/longevity discounts. You and Steve have been with me and my State Farm office for years!! I can't thank you enough for allowing us to be your State Farm agency of choice. My excellent staff and I must continue to earn your business every opportunity we can. We always love servicing your account whenever you call. Thank you for having your car and home insurance, as well as your other policies with us. I appreciate the 10 Star review and for being such great clients!
Steve-Agent/Owner"
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Kavitha C

September 3, 2026

5  out of  5
rating by Kavitha C
"Mary is honestly fantastic! She’s fast, responsive, and excellent at what she does. Having her as my insurance contact has made everything smooth and stress‑free. Truly appreciate all the support!"
We responded:
"Hey Kavitha, I want to thank you for your nice words and feedback about Mary! Mary is excellent and extremely customer oriented. She and the rest of my team are highly competent and very experienced. You can feel very comfortable with us having your back when it comes to providing your insurance. We try to make it easy and stress-free for clients to do business with us. Good job on taking advantage of the bundle discounts by having your car insurance and home/renters insurance with us! Please do not hesitate to give us a call anytime you need anything. Thanks again for being with my State Farm office.
Steve-Agent/Owner"
Profile photo of Tom Family

Tom Family

September 2, 2026

5  out of  5
rating by Tom Family
"Great service, super responsive in both setting up policies and processing claims."
We responded:
"Hi Everyone, Thank you very much for your 5 Star review and for being with my State Farm office for a long time! We have been fortunate to service your account for all of your insurance policies for years. I appreciate that confidence and responsibility. We need to earn your business every chance we get and not take your business for granted. Please let us know if you ever need anything or have any questions. Thank you very much for your loyalty. I do appreciate it!
Steve-Agent/Owner"
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usama soliman

September 2, 2026

5  out of  5
rating by usama soliman
"I’ve had a great experience with State Farm. Their app give me easy access to everything I need, and whenever I reach out, they provide a fast response. On top of the excellent customer service, they offer reasonable pricing for my coverage. Highly recommend!"
We responded:
"Hi Usama! I want to thank you for the great feedback about our State Farm app and especially my State Farm office. We need to provide the best customer service experience whenever possible. My office tries to capitalize on that opportunity since we will not get another chance to make a great first impression. I would appreciate if you would send your friends and family over to my office. Thanks again for being my client and for the nice review! We’ll talk soon.
Steve-Agent/Owner"
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Margaret Neola

September 1, 2026

5  out of  5
rating by Margaret Neola
"Their team is quick to help with anything you need and has great follow through."
We responded:
"Hey Maggie, Thank you very much for your feedback on my State Farm team! We pride ourselves on providing great customer service and treat our clients the way we would like to be treated. My staff is very experienced and conscientious about taking care of everyone’s needs. I appreciate you and Vincent being with my State Farm office for a long time. Good job on taking advantage of the bundle discount by having your car and home insurance with us. Thank you for your loyalty and for the 5 Stars!
Steve-Agent/Owner"
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Shafik Massis

August 31, 2026

5  out of  5
rating by Shafik Massis
"I was recommended to this office and Mary and Steve were above and beyond to give me a wonderful rate thank you guys so much well recommended"
We responded:
"Hi Shafik! Thank you very much for following through and calling my State Farm office! I am confident you are going to be extremely happy with our service and rates moving forward. Mary and the rest of my staff have been in my office a long time so you can be assured of getting great customer service and advice from us. Please tell your family and friends to give us a call! I would appreciate it. We look forward to having you as a client for a long, long time. Thanks for the great review.
Steve-Agent/Owner"
Profile photo of Biswas Thapa

Biswas Thapa

August 25, 2026

5  out of  5
rating by Biswas Thapa
"Steve and his team are great! I’ve been with them for many years, and they have consistently provided exceptional service throughout the years. They are always responsive, professional, and genuinely helpful whenever I have a question or need assistance. It’s reassuring to know I have a team I can trust to take care of my insurance needs. Highly recommend Steve and his team!"
We responded:
"Hey Bis, Thank you so much for the kind words about my great staff and my State Farm office. I do have an excellent team of highly trained professionals that are experienced and work hard to provide excellent customer service. Good job on having all of your insurance with us so we can provide you the bundle discounts on your policies. I look forward to having you as a client for a long, long time. Don’t hesitate to call if you ever have a question or need anything. We are here for you! Thanks again for the great review!
Steve-Agent/Owner"
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Lisa Moore

August 18, 2026

5  out of  5
rating by Lisa Moore
"I always receive personal attention and service when calling. Lisa Robertson is excellent with customer service. I can always count on top notch service when calling."
We responded:
"Hey Lisa, Thank you so much for the nice review about Lisa! As you know, she’s been in my State Farm office for a very long time. She and the rest of my staff are excellent, experienced and extremely helpful. I’m very lucky to have such great professionals helping me and my clients out. I appreciate you having your car insurance along with your other policies with my office. Please tell your friends and family about our excellent service! Thanks again!
Steve-Agent/Owner"