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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Nicole Marshall

Nicole Marshall

January 16, 2025

5  out of  5
rating by Nicole Marshall
"Mary Calloway, a member of Steve's team has been fantastic, she's helped me find the best and most affordable insurance plans as I have auto and home. Any issue or questions I have, Mary responds very quickly and helps get it taken care of. I highly recommend this team to anyone looking for new insurance, you will be taken care of."
We responded:
"Hey Nicole, Steve here. Thank you very much for having your auto insurance and home insurance with my State Farm office!! I know the bundle saves you money so good job of allowing us to handle your insurance. I'm glad Mary was so helpful. Mary and the rest of staff are excellent! I'm very fortunate to have such a great team! Please let us know if you have any other questions. Also, let your friends and family know about Mary, Lisa, Renee and my State Farm office. Thank you very much! Steve-Agent/Owner"
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Jose Dominguez

January 10, 2025

5  out of  5
rating by Jose Dominguez
"I been with Steve office since 1995 and I have never had a bad experience, they have always taking care of me!!"
We responded:
"Hey JD, Yes, you have been with me and my State Farm office for a very long time!! You’ve been awesome to work with over the years. My staff loves working with you and your family! Please let us know if you need anything else. Thanks for having all your insurance with State Farm and my office! Steve-Agent/Owner"
Profile photo of Ajit Jain

Ajit Jain

January 10, 2025

5  out of  5
rating by Ajit Jain
"I highly recommend Steve Sandoval's agency and Mary Calloway. They understand customer needs and are clearly a specialist in multi-policy insurances. Very responsive, thorough, and friendly team!"
We responded:
"Hey Ajit, Thank you very much for the recommendation for my State Farm office and the nice words about Mary! Mary and the rest of my staff and I have a lot of experience and will provide the coverage that best suits your needs. I am glad that you decided to get the multi-policy insurance coverage. That is the best way to maximize your discounts for your car and home insurance with State Farm! Please let us know if you ever need anything else. I look forward to having as a client for a very long time! Thanks again! Have a great weekend! Steve-Agent/Owner "
Profile photo of James Armstrong

James Armstrong

January 4, 2025

5  out of  5
rating by James Armstrong
"Steve Sandoval - State Farm Excellent insurance agency. Very responsive and professional. Comprehensive coverage for auto, home and rental properties. Worked with firm for over 30 years. Recommend highly."
We responded:
"Hi Jim, Thank you very much for the long relationship and your loyalty over the past 35+ years. I appreciate the confidence in allowing me and my State Farm Agency to handle your auto, home and rental properties insurance! You know that I am highly accessible and will be here for you and your family, whenever you need me. As you know, I also have a great staff! Thanks again for the kind words about my office. Steve-Owner/Agent "
Profile photo of Tiffany Phelps

Tiffany Phelps

December 14, 2024

5  out of  5
rating by Tiffany Phelps
"I called Lisa Robertson after my insurance jumped quite a bit when I purchased a new vehicle. Lisa was able to get me an awesome rate that was almost cut in half! Cant say enough good things about Steve Sandoval's agency and Lisa!"
We responded:
"Hey Tiffany, I am glad Lisa was able to save you money on your State Farm car insurance. My staff and I try our best to make everyone aware of all the discounts that are available to them. Please let your friends and family know about my State Farm office! We can see if we can also save them money on all of their insurance needs!! Please call our office anytime. Thanks for being part of your new State Farm family!! Steve-Agent/Owner "
Profile photo of SCOTT WITHEE

SCOTT WITHEE

December 10, 2024

5  out of  5
rating by SCOTT WITHEE
"Steve has been our State Farm agent since we moved to Virginia in 1990...So, 34 years and I still wouldn't change my insurance or my agent!"
We responded:
"Hey Scott, You have been with me and my State Farm Agency from almost in the beginning!! I truly appreciate that very much. It has been such a pleasure to service you and your family over all these years! You and your family are great people! We love working with everyone in the family. Thanks again for the loyalty!! I can't Thank You enough!! Please let us know if you ever need anything. Steve-Agent/Owner "
Profile photo of Vincent Suraci

Vincent Suraci

December 10, 2024

5  out of  5
rating by Vincent Suraci
"I have been a loyal and very happy customer of State Farm / Steve Sandoval for over 30 years. Steve and his team are the best! Sharp, professional, knowledgeable, friendly, personable. I highly recommend letting Steve and his State Farm team take care of you for your insurance [as well as a wide array of other services, to be sure] needs."
We responded:
"Hey Vince, I can’t thank you enough for being such a great and loyal client with my State Farm office over all these years. My team and I love working with you. We will continue to provide you excellent customer service so we can make it another 30 years!! Lol! Thanks again for the recommendation and the kind words. I appreciate it very much. Steve-Owner/Agent"
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WowLookaPanda

December 9, 2024

5  out of  5
rating by WowLookaPanda
"My renewal never arrived in the mail for whatever reason, but Steve's office went the extra effort to call and reach out to make sure my coverage never lapsed."
We responded:
"Hey John, Thank you for the 5 Star review!! I am very fortunate to have such an experienced staff who takes very good care of my State Farm clients like you! We try our best to make sure no client will ever have a lapse in coverage!! That could be disastrous! I am glad we were able to help you. Look forward to more excellent service from us! Thank you for being with our State Farm office! Steve-Owner/Agent "
Profile photo of Jared Capelle

Jared Capelle

November 20, 2024

5  out of  5
rating by Jared Capelle
"I've been working with Steve and his team for years now and my family has been using them for even longer. They're all extremely friendly and helpful and might be the main reason I haven't changed car insurance"
We responded:
"Hey Jared, I appreciate the loyalty that you and your family have had with me and my State Farm office over the years. It’s been a great relationship and I can’t thank you all enough! Everyone has been so great to work with over the years for all of your insurance. Please let us know if you have any questions or need help with anything. We will always be here for you!! Please give my best to your family! Thanks again. Steve-Agent/Owner"
Profile photo of Angela Pham

Angela Pham

November 20, 2024

5  out of  5
rating by Angela Pham
"StateFarm has been incredibly helpful and attentive in providing me with the best possible quotes. Their team (especially Lisa) took the time to understand my needs, offering personalized advice and clear, competitive pricing without hidden fees. I never felt rushed, and they ensured I fully understood my options. Overall, their customer service has been outstanding, and I feel confident knowing I’m covered at an excellent rate. Highly recommend StateFarm for anyone looking for reliable and honest coverage."
We responded:
"Thank you, Angela, for the great review and the nice comments about my State Farm office! I am confident that my office will continue to provide you great customer service for your all of your insurance policies. My staff is very knowledgeable and experienced so we will always have your best interest at heart. Please send all your friends and family over to my office when you have an opportunity. We’re looking for a long-term relationship so we will do our best for you and your family. Thanks again! Steve-Agent/Owner"
Profile photo of Steven Stone

Steven Stone

November 8, 2024

5  out of  5
rating by Steven Stone
"Lisa is AMAZING and super helpful. She makes calling Steve’s office for any Insurance questions or needs so easy and stress free. Thank you Lisa!!"
We responded:
"Thank you very much for your 5 Star review and feedback about Lisa. I am very fortunate to have such a great staff! Like Lisa, we all try to make doing business with my State Farm office "easy and stress free". Please let your friends and family know about our office. Thanks again for having your policies with us. Steve-Agent/Owner"
Profile photo of Yuan Withee (Anne)

Yuan Withee (Anne)

November 7, 2024

5  out of  5
rating by Yuan Withee (Anne)
"State Farm insurance has been providing reasonable rates and helpful information to my family for many years. The same policy number is here for 33 years."
We responded:
"Hey Anne, I cannot Thank You and Scott enough for having all of your insurance policies with me and my State Farm office for such a long time period of time!! I greatly appreciate the confidence. You have built up a lot of discounts for your longevity and status with State Farm! Great job!! Please let me and/or my office know if you ever need us or have any questions. Thank you very for the loyalty in allowing me and my office to handle your policies over the years! Steve-Agent/Owner"
Profile photo of Matthew Lynn

Matthew Lynn

November 6, 2024

5  out of  5
rating by Matthew Lynn
"Have been a customer of this agent for many years. Steve and his team have always made themselves available to answer question or provide assistance whenever I or my family needed it. Top rate support for sure!"
We responded:
"Hey Matt, Thank you very much for the great review! I appreciate you and your family having all your insurance with my State Farm office over 20+ years! We are here for you and the Fam anytime you need us. Please don’t ever hesitate to call us if you have a question. Thanks again!! Steve-Agent/Owner"
Profile photo of Kathy Erstling

Kathy Erstling

November 6, 2024

5  out of  5
rating by Kathy Erstling
"We have been with Steve's office for 20 years and have been extremely pleased. He and his amazing staff, particularly Mary, are very responsive to any questions and offers to help find us savings. I would highly recommend their office for exceptional quality and satisfaction."
We responded:
"Hi Kathy, Thank you very much for being with me and my State Farm office for your insurance needs. I truly appreciate the loyalty you and your family have shown over the years. I do have an amazing staff! I’m glad Mary is able to help you out whenever you have a question. Thank you very much for the recommendation. Let’s shoot for another 20 years!! Lol. Steve-Agent/Owner"
Profile photo of William Sampong

William Sampong

November 4, 2024

5  out of  5
rating by William Sampong
"I've found the staff to be very friendly and helpful. Thanks to Lisa especially for handling my requests promptly and answering my many questions!"
We responded:
"Hi William! Thank you very much for having your insurance policies with me and my State Farm office! I appreciate the feedback on Lisa and the rest of my great staff. As you know, we are here to help you with any insurance questions or issues that you may have in the future. Please do not hesitate to call anytime. Thanks again for being our State Farm client! Steve-Agent/Owner"
Profile photo of K Fagan

K Fagan

November 1, 2024

5  out of  5
rating by K Fagan
"Steve has been our State Farm agent for at least 30 years. He has always given us great advice, prompt service, and addressed any claims quickly and expertly. With 6 drivers in the family, that says a lot! His office team is fabulous as well. Everyone who works with Steve is knowledgeable, helpful and friendly… I feel like they are family after so many years!"
We responded:
"Wow!! The Fagan's have been with my State Farm office since June 2, 1992!! You and your family have been great to work with over the years and I truly appreciate the longevity! Your family has grown during that time and it has been fun to watch. Thank you for allowing us to serve you and the Fam for your car insurance, home and life insurance during that time. It's been a great relationship!! You are Family here! Thanks again. Steve-Owner/Agent"
Profile photo of Alec Cockrill

Alec Cockrill

November 1, 2024

5  out of  5
rating by Alec Cockrill
"Mary Calloway, a member of Steve's team has been amazing, she's helped me find the best and most affordable insurance plan(s). On top of that any issue I approach Mary with gets sorted out very quickly which is amazing. My family and I have worked with Steve's agency for decades. I highly reccomend them to anyone looking for new insurance, all of the folks at this branch are very knowledgeable/communacative and will never steer you wrong."
We responded:
"Hi Alec, I have worked with you and your family for decades! Lol. You all have been great to work with over the years. Mary and the rest of my staff will always have your best interest in mind. Please send your friends and coworkers over to my State Farm office, if you ever get the opportunity. I would truly appreciate it! Please give your family my regards! Thanks for the kind words! Steve-Agent/Owner"
Profile photo of Kurt A Johnson

Kurt A Johnson

October 31, 2024

5  out of  5
rating by Kurt A Johnson
"I have been with Steve for over 20 years and have always found his staff to be courteous, professional and helpful. They send useful reminders when my payment is due, and are always willing to review my coverage to see if they can find me additional cost savings. Lisa Robertson in particular has always been a pleasure to work with. I recommend this agency and Lisa!"
We responded:
"Hey Kurt, I truly appreciate you being with my State Farm office for over 20 years! We try to provide excellent customer service for all our customers. As you know, I am very fortunate to have such a great and experienced staff. Please don’t hesitate to call anytime you have a question or need something. Thank you for the recommendation for my State Farm office and Lisa! If you get an opportunity, I would appreciate you sending your friends, family, and/or coworkers to my State Farm office! Thank you very much! Steve-Agent/Owner"
Profile photo of Katherine Clark

Katherine Clark

October 29, 2024

5  out of  5
rating by Katherine Clark
"I've been with State Farm and Steve Sandoval for years. Great office, super kind and helpful whenever I have to call in with a question or request."
We responded:
"Hey Katie, Thank you very much for your loyalty over the years and the great review! My office and I have to continually earn your business every day. Hopefully, I can still be your State Farm agent for the next 20+ years. Please don’t hesitate to call our office anytime you have a question or request! We look forward to hearing from you. Thanks again! Have a great autumn! Steve-Agent/Owner"
Profile photo of Katy Ippolito

Katy Ippolito

September 28, 2024

5  out of  5
rating by Katy Ippolito
"Steve Sandoval and his staff have been helping our family with our home, automobile, and even boat insurance needs for almost 30 years now. They are so courteous, efficient and helpful. And they always look for ways to save us money. We have never had a bad experience. Every interaction is a pleasure."
We responded:
"Hey Katy, You and your family have been great to work with over the years! Thank you for having your home insurance, automobile, insurance, and boat insurance with my State Farm office. I appreciate the loyalty and interactions with everyone in your family. Everyone has been so great to work with. Please let us know if we can do anything else for you. You know we try our best. Thanks again for the great review. Have a great autumn!! Steve-Owner/Agent"
Profile photo of mdaugherty81

mdaugherty81

September 25, 2024

5  out of  5
rating by mdaugherty81
"I have been with state farm and working with Steve and his wonderful staff for over 15+ years(pretty sure close to 20+ years). They have always helped me understand my coverages and break everything down for me if I have any questions."
We responded:
"Thank you very much for your loyalty over the years. It's been a pleasure working with you and my staff and I appreciate it. You know my State Farm office is always here to take care of any of your insurance needs and questions. We look forward to another 15+ years!! Lol. Thanks again. Steve-Agent/Owner "
Profile photo of Gen X

Gen X

September 13, 2024

5  out of  5
rating by Gen X
"First time working with this company. Very honest, straightforward and diligent in ensuring all policy information is done correctly. Renee was professional and patient throughout the entire conversation. She was willing to assist with all my cyber privacy concerns and many questions I had. Hoping for a good long term relationship with State Farm and this agency."
We responded:
"Thank you very much for the 5 Star Review and the nice words about Renee. My State Farm office and staff take everyone’s information and privacy very seriously! We are also hoping for a long term relationship with you. Good luck to you and please let us know if we can help any of your family and friends with anything. Contact my office anytime if you ever need anything. Thanks again! Steve-Agent/Owner"
Profile photo of Don Keeley

Don Keeley

September 11, 2024

5  out of  5
rating by Don Keeley
"I contacted Steve’s office today to get a quote for home and auto insurance. My rates with my current’s provider had skyrocketed. Steve was able to give me better coverage for far less money. Not only that but the office staff is very professional and efficient. It would be worth the time to call the office and get a quote. Thanks to Steve and Mary for helping me out!"
We responded:
"Hey Don, Thank you much for contacting my State Farm office! I’m glad we were able to save you a lot money on your car insurance and home insurance. Please let me know if you can do anything for your friends and family. I know you will be very happy with Mary and the rest of my staff. All of my people are very experienced and knowledgeable. Thanks again for the great review. Let us know if you ever need anything or have any questions. Steve-Agent/Owner"
Profile photo of Carlyn Lightfoot

Carlyn Lightfoot

September 4, 2024

5  out of  5
rating by Carlyn Lightfoot
"Steve Sandoval at State Farm has been my provider for all of my insurance needs for many years.I have always received outstanding customer service. The staff takes time to completely answer questions and responds quickly to my needs. When my father passed they expidited coverage for the venue where his repas was held. It was a difficult time but the office suppored my family with sympathy and compassion."
We responded:
"Hi Carlyn, Thank You very much for allowing us to be your State Farm insurance office. It’s been a pleasure helping you with all of your insurance needs. My staff is excellent and I am very fortunate to have such a caring staff. We were sad to hear about your father. I hope you are doing OK. Remember all the things that made you smile and warmed your heart when you think of him. Please let us know if you ever need anything. Thanks again! Steve-Agent/Owner"
Profile photo of Shawna McKeown

Shawna McKeown

August 28, 2024

5  out of  5
rating by Shawna McKeown
"I’ve been with State Farm for 19 years. Steve and his staff are so pleasant to work with. Mary was incredibly helpful with helping me get the best price to insure my teens on the road. I’ve recommended them to all my friends."
We responded:
"Hey Shawna, Thank you very much for your loyalty over the years! It's been a great relationship and I appreciate it. My staff is great! We have a lot of experience so we try our best to provide the best service as possible. I'm glad Mary was so helpful in getting your new teen drivers the best rate for their car insurance! Thank you very much for recommending my State Farm office to our friends. That's awesome! Thanks again. Steve-Agent/Owner "