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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mark Dobbins

Mark Dobbins

February 10, 2025

5  out of  5
rating by Mark Dobbins
"Very helpful. Knowledgeable staff who help make the insurance process easy."
We responded:
"Hi Mark, Thanks for the nice review for my State Farm office! I appreciate the awesome feedback on my staff! We have a lot of experience so I am glad to have such a great team. It's been our pleasure to service your account for you and your family. Good job on bundling your car insurance with the home insurance to take advantage of the savings! Please let us know if you ever need anything. Steve-Agent/Owner "
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Clara Madrid

February 7, 2025

5  out of  5
rating by Clara Madrid
"I can’t be more happy with State Farm and Steve Sandoval team. I have been with them for over thirty years and they always answer my questions and they give me the best advice and make sure I have the best coverage possible. Thank you for always being there when I needed you"
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Jefey Zhou

February 7, 2025

5  out of  5
rating by Jefey Zhou
"I have had home and auto with this agent for years. Their rate is good. More importantly, the manager, Lisa, is extremely helpful. She is very responsive and always providing useful information. I have asked tons of questions and she always has the answers."
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Louis Kluger

February 6, 2025

5  out of  5
rating by Louis Kluger
"Steve and his expert team have been handling my home, auto, personal property, and umbrella policies for decades. Always professional, efficient and friendly in helping with claims, new policies, and renewals always with a mind towards saving the customer money. No one better to handle you personal insurance needs!"
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scott verbel

February 6, 2025

5  out of  5
rating by scott verbel
"I have been with Steve for 28 years and have all my policies through him. He is knowledgeable, friendly and available when you need him. When not dealing with Steve I deal with Mary and she always gets back to me quickly and is very helpful. I would highly recommend them."
We responded:
"Hi Scott, You and your family have been great clients of my State Farm office over those 28 years! I appreciate the fact that you have all of your insurance policies with us. Thank you allowing me, Mary and the rest of my staff to service your accounts. We are here for you and your family whenever you need us. Thanks again for your loyalty and great review!! Let's make it another 28 years! Lol. Steve-Your Agent "
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Kathleen Wolcott

February 4, 2025

5  out of  5
rating by Kathleen Wolcott
"Steve Sandoval and his representatives are always very responsive, professional, knowledgeable, and helpful! I've been doing business with them for many many years and I have never been disappointed!"
We responded:
"Hi Kathleen, Thank you so much for your very nice comments about my State Farm office and my great staff!! You have been a great and loyal client for over 20+ years and I appreciate it. We strive to provide excellent service and expertise every day for you and our clients. Thanks again and please don't hesitate to call if you ever need anything or have an issue with your insurance. Steve-Agent/Owner"
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Dustin

February 4, 2025

5  out of  5
rating by Dustin
"Been with this State Farm office or years. Very professional and friendly. Plus, the agent is able to speak multiple languages. Highly recommend for all insurance needs including life."
We responded:
"Hey Dustin, Thank you very much for having all of your insurance policies including the life insurance for you and all of your family with my State Farm office! We do our best to keep providing friendly, professional service for you and the rest of our clients. Please let us know if we can be of service for you or any of your friends. Thanks again for the confidence in allowing us to handle all of your insurance over the years! Steve-Owner/Agent"
Profile photo of Kathleen Orsi

Kathleen Orsi

February 3, 2025

5  out of  5
rating by Kathleen Orsi
"Steve Sandoval and his support team have been our agents for over 20 years - Car and Home Insurance. Rates are very competitive (especially having 3 drivers under the age of 21) We highly recommend them to anyone looking for reliable and trustworthy insurance coverage."
We responded:
"Hi Katie, Thank you, Brian and the rest of the family for allowing my State Farm office to handle your car insurance as well as your home insurance. With having youthful operators in your household, we look for every possible discount available for your family. My staff is excellent so please reach out to us whenever you have a question or an issue! Thanks again for the 20+ years of being my client. I can't thank you enough!! Tell everyone to please drive safe!! Steve-Agent/Owner "
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Beatrice Lassiter

February 3, 2025

5  out of  5
rating by Beatrice Lassiter
"I have been a State Farm customer for approximately 47 years. The staff are genuinely kind and helpful. Every concern or request is handled in a timely fashion without, hesitation. Thanks for all you do."
We responded:
"Hey Elaine, You have been such a great State Farm client! We should have you in a commercial or something! Lol. Thank you having all of your insurance policies with my State Farm office. You know we are always here for you! It's been awesome having you a loyal customer. I truly appreciate it very much. Thanks again! Steve-Agent/Owner"
Profile photo of Kevin Robertshaw

Kevin Robertshaw

January 31, 2025

5  out of  5
rating by Kevin Robertshaw
"I enjoy working with Lisa Robertson. She has always addressed my needs, and I appreciate her quick response time and attention to detail. She is always willing to provide advice and suggestions."
We responded:
"Hey Kevin, Thank you for being a loyal and long-term client to my State Farm office! I appreciate you having all of your insurance policies with us. Lisa is great to work with and so is the rest of my staff!! We try our best to provide the best insurance experience possible. Please let us how we can further help you out in the future! Thanks again! Steve-Agent/Owner"
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Hawa Lahai

January 31, 2025

5  out of  5
rating by Hawa Lahai
"Like a good neighbor state farm is there I've dealt with other insurance companies in the past and never received this type of care. Mary is awesome always kind and willing to help! Steve Sandoval office is top tier service. Service with you is always timely and pleasant.” “Thank you so much for your excellent service, patience and consideration of my insurance needs."
We responded:
"Hey Hawa, Yes, we try to be a great neighbor! Mary is awesome as is the rest of my staff. My State Farm office has a great and experienced staff. I am lucky to have them AND you as a client. Please let us know what we can do for you. Thanks again for having your insurance policies with our State Farm office. Steve-Agent/Owner"
Profile photo of Adil Aftab

Adil Aftab

January 30, 2025

5  out of  5
rating by Adil Aftab
"I have always had a great experience with this office and Mary is very knowledgeable and helpful. I have gotten multiple policies and Mary is amazingly fast and gets everything done accurately. In once instance I needed to add a vehicle and it was done with in a few minutes and I got my insurance cards immediately."
We responded:
"Hi Aftab, Thank you very much for your great review and nice comments about Mary! I am glad we were able to quickly add that vehicle to your car insurance policy! She is amazing and so is the rest of my staff! I appreciate you having your insurance with my State Farm office. We will continue to provide excellent service. Call anytime you need something or have a question. Please let your friends and family know about my State Farm office. Thanks again! Steve-Owner/ Agent"
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Kimberly Plaster

January 29, 2025

5  out of  5
rating by Kimberly Plaster
"If you need insurance please call Lisa Robertson she makes sure she gets you the best rate possible!! She is the best !!"
We responded:
"Hey Kim, Thank you very much for having all of your insurance policies with our State Farm office! I appreciate your loyalty and your tenure over the years. Lisa is great as is the rest of my staff!! We try our best to provide the best price along with excellent customer service. I know you have already experienced this from my office. Lol! Kim, thanks again for being such a great State Farm client! Steve-Agent/Owner "
Profile photo of Steve Riley

Steve Riley

January 28, 2025

5  out of  5
rating by Steve Riley
"Mary always answers my questions, without hesitation, quickly and clearly. Accessibility, knowledge, experience, and clarity......great traits for long term agent."
We responded:
"Hey Steve, Thank you very much for the kind words about Mary and my State Farm office! Mary and the rest of my staff are very knowledgeable and experienced. We pride ourselves on not having a phone menu when someone calls into the office. We are laser focused on providing excellent customer service. Thanks again for having all your policies with my office and taking advantage of all the discounts! I appreciate it. Steve-Agent/Owner"
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billy packard

January 25, 2025

5  out of  5
rating by billy packard
"Steve and his team have been my agents for House, Life and Auto for the past 30 years. Their personal touch and helpful advice reassures me that they always have me and my families back! Can't thank them enough. Have personally recommended Steve to several friends."
We responded:
"Hey Billy, Thank You very much for the great review, your recommendation and loyalty over the last 30 years. I truly appreciate it!! As you know, my team is very good and I couldn’t do it without them. I appreciate you having your car insurance, home insurance, and life insurance with my State Farm office all these years!! I can’t thank you enough. Please call us anytime. Steve-Agent/Owner"
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Cindy Funes

January 23, 2025

5  out of  5
rating by Cindy Funes
"Mary it’s wonderful! She has always been super helpful and kind when needed assistance! Great agent office!"
We responded:
"Hi Cindy, Thank you very much for the great review and having your insurance with my State Farm Insurance office! Mary and the rest of my staff are great!! We have a lot of experience and work hard to provide a great customer service experience for our clients. I appreciate you being with my State Farm office over the years. Have a great weekend! Send us a referral! Lol. Thanks again! Steve-Agent/Owner "
Profile photo of Kokobe Eido

Kokobe Eido

January 23, 2025

5  out of  5
rating by Kokobe Eido
"This office is terrific especially Mary. She is always super helpful with any of our insurance needs and always gets us the best coverage and discounts!"
We responded:
"Hey Kokobe, Thank you for the great review and nice words about Mary! I appreciate you having your insurance with my State Farm office for such a long time. My staff is great! We do our best to take care of our clients! Please let me know if we can help you in the future. We are here for you! Thanks again! Steve-Agent/Owner "
Profile photo of Nicole Marshall

Nicole Marshall

January 16, 2025

5  out of  5
rating by Nicole Marshall
"Mary Calloway, a member of Steve's team has been fantastic, she's helped me find the best and most affordable insurance plans as I have auto and home. Any issue or questions I have, Mary responds very quickly and helps get it taken care of. I highly recommend this team to anyone looking for new insurance, you will be taken care of."
We responded:
"Hey Nicole, Steve here. Thank you very much for having your auto insurance and home insurance with my State Farm office!! I know the bundle saves you money so good job of allowing us to handle your insurance. I'm glad Mary was so helpful. Mary and the rest of staff are excellent! I'm very fortunate to have such a great team! Please let us know if you have any other questions. Also, let your friends and family know about Mary, Lisa, Renee and my State Farm office. Thank you very much! Steve-Agent/Owner"
Profile photo of Jose Dominguez

Jose Dominguez

January 10, 2025

5  out of  5
rating by Jose Dominguez
"I been with Steve office since 1995 and I have never had a bad experience, they have always taking care of me!!"
We responded:
"Hey JD, Yes, you have been with me and my State Farm office for a very long time!! You’ve been awesome to work with over the years. My staff loves working with you and your family! Please let us know if you need anything else. Thanks for having all your insurance with State Farm and my office! Steve-Agent/Owner"
Profile photo of Ajit Jain

Ajit Jain

January 10, 2025

5  out of  5
rating by Ajit Jain
"I highly recommend Steve Sandoval's agency and Mary Calloway. They understand customer needs and are clearly a specialist in multi-policy insurances. Very responsive, thorough, and friendly team!"
We responded:
"Hey Ajit, Thank you very much for the recommendation for my State Farm office and the nice words about Mary! Mary and the rest of my staff and I have a lot of experience and will provide the coverage that best suits your needs. I am glad that you decided to get the multi-policy insurance coverage. That is the best way to maximize your discounts for your car and home insurance with State Farm! Please let us know if you ever need anything else. I look forward to having as a client for a very long time! Thanks again! Have a great weekend! Steve-Agent/Owner "
Profile photo of James Armstrong

James Armstrong

January 4, 2025

5  out of  5
rating by James Armstrong
"Steve Sandoval - State Farm Excellent insurance agency. Very responsive and professional. Comprehensive coverage for auto, home and rental properties. Worked with firm for over 30 years. Recommend highly."
We responded:
"Hi Jim, Thank you very much for the long relationship and your loyalty over the past 35+ years. I appreciate the confidence in allowing me and my State Farm Agency to handle your auto, home and rental properties insurance! You know that I am highly accessible and will be here for you and your family, whenever you need me. As you know, I also have a great staff! Thanks again for the kind words about my office. Steve-Owner/Agent "
Profile photo of Tiffany Phelps

Tiffany Phelps

December 14, 2024

5  out of  5
rating by Tiffany Phelps
"I called Lisa Robertson after my insurance jumped quite a bit when I purchased a new vehicle. Lisa was able to get me an awesome rate that was almost cut in half! Cant say enough good things about Steve Sandoval's agency and Lisa!"
We responded:
"Hey Tiffany, I am glad Lisa was able to save you money on your State Farm car insurance. My staff and I try our best to make everyone aware of all the discounts that are available to them. Please let your friends and family know about my State Farm office! We can see if we can also save them money on all of their insurance needs!! Please call our office anytime. Thanks for being part of your new State Farm family!! Steve-Agent/Owner "
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SCOTT WITHEE

December 10, 2024

5  out of  5
rating by SCOTT WITHEE
"Steve has been our State Farm agent since we moved to Virginia in 1990...So, 34 years and I still wouldn't change my insurance or my agent!"
We responded:
"Hey Scott, You have been with me and my State Farm Agency from almost in the beginning!! I truly appreciate that very much. It has been such a pleasure to service you and your family over all these years! You and your family are great people! We love working with everyone in the family. Thanks again for the loyalty!! I can't Thank You enough!! Please let us know if you ever need anything. Steve-Agent/Owner "
Profile photo of Vincent Suraci

Vincent Suraci

December 10, 2024

5  out of  5
rating by Vincent Suraci
"I have been a loyal and very happy customer of State Farm / Steve Sandoval for over 30 years. Steve and his team are the best! Sharp, professional, knowledgeable, friendly, personable. I highly recommend letting Steve and his State Farm team take care of you for your insurance [as well as a wide array of other services, to be sure] needs."
We responded:
"Hey Vince, I can’t thank you enough for being such a great and loyal client with my State Farm office over all these years. My team and I love working with you. We will continue to provide you excellent customer service so we can make it another 30 years!! Lol! Thanks again for the recommendation and the kind words. I appreciate it very much. Steve-Owner/Agent"
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WowLookaPanda

December 9, 2024

5  out of  5
rating by WowLookaPanda
"My renewal never arrived in the mail for whatever reason, but Steve's office went the extra effort to call and reach out to make sure my coverage never lapsed."
We responded:
"Hey John, Thank you for the 5 Star review!! I am very fortunate to have such an experienced staff who takes very good care of my State Farm clients like you! We try our best to make sure no client will ever have a lapse in coverage!! That could be disastrous! I am glad we were able to help you. Look forward to more excellent service from us! Thank you for being with our State Farm office! Steve-Owner/Agent "