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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Katy Ippolito

Katy Ippolito

September 28, 2024

5  out of  5
rating by Katy Ippolito
"Steve Sandoval and his staff have been helping our family with our home, automobile, and even boat insurance needs for almost 30 years now. They are so courteous, efficient and helpful. And they always look for ways to save us money. We have never had a bad experience. Every interaction is a pleasure."
We responded:
"Hey Katy, You and your family have been great to work with over the years! Thank you for having your home insurance, automobile, insurance, and boat insurance with my State Farm office. I appreciate the loyalty and interactions with everyone in your family. Everyone has been so great to work with. Please let us know if we can do anything else for you. You know we try our best. Thanks again for the great review. Have a great autumn!! Steve-Owner/Agent"
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mdaugherty81

September 25, 2024

5  out of  5
rating by mdaugherty81
"I have been with state farm and working with Steve and his wonderful staff for over 15+ years(pretty sure close to 20+ years). They have always helped me understand my coverages and break everything down for me if I have any questions."
We responded:
"Thank you very much for your loyalty over the years. It's been a pleasure working with you and my staff and I appreciate it. You know my State Farm office is always here to take care of any of your insurance needs and questions. We look forward to another 15+ years!! Lol. Thanks again. Steve-Agent/Owner "
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Gen X

September 13, 2024

5  out of  5
rating by Gen X
"First time working with this company. Very honest, straightforward and diligent in ensuring all policy information is done correctly. Renee was professional and patient throughout the entire conversation. She was willing to assist with all my cyber privacy concerns and many questions I had. Hoping for a good long term relationship with State Farm and this agency."
We responded:
"Thank you very much for the 5 Star Review and the nice words about Renee. My State Farm office and staff take everyone’s information and privacy very seriously! We are also hoping for a long term relationship with you. Good luck to you and please let us know if we can help any of your family and friends with anything. Contact my office anytime if you ever need anything. Thanks again! Steve-Agent/Owner"
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Don Keeley

September 11, 2024

5  out of  5
rating by Don Keeley
"I contacted Steve’s office today to get a quote for home and auto insurance. My rates with my current’s provider had skyrocketed. Steve was able to give me better coverage for far less money. Not only that but the office staff is very professional and efficient. It would be worth the time to call the office and get a quote. Thanks to Steve and Mary for helping me out!"
We responded:
"Hey Don, Thank you much for contacting my State Farm office! I’m glad we were able to save you a lot money on your car insurance and home insurance. Please let me know if you can do anything for your friends and family. I know you will be very happy with Mary and the rest of my staff. All of my people are very experienced and knowledgeable. Thanks again for the great review. Let us know if you ever need anything or have any questions. Steve-Agent/Owner"
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Carlyn Lightfoot

September 4, 2024

5  out of  5
rating by Carlyn Lightfoot
"Steve Sandoval at State Farm has been my provider for all of my insurance needs for many years.I have always received outstanding customer service. The staff takes time to completely answer questions and responds quickly to my needs. When my father passed they expidited coverage for the venue where his repas was held. It was a difficult time but the office suppored my family with sympathy and compassion."
We responded:
"Hi Carlyn, Thank You very much for allowing us to be your State Farm insurance office. It’s been a pleasure helping you with all of your insurance needs. My staff is excellent and I am very fortunate to have such a caring staff. We were sad to hear about your father. I hope you are doing OK. Remember all the things that made you smile and warmed your heart when you think of him. Please let us know if you ever need anything. Thanks again! Steve-Agent/Owner"
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Shawna McKeown

August 28, 2024

5  out of  5
rating by Shawna McKeown
"I’ve been with State Farm for 19 years. Steve and his staff are so pleasant to work with. Mary was incredibly helpful with helping me get the best price to insure my teens on the road. I’ve recommended them to all my friends."
We responded:
"Hey Shawna, Thank you very much for your loyalty over the years! It's been a great relationship and I appreciate it. My staff is great! We have a lot of experience so we try our best to provide the best service as possible. I'm glad Mary was so helpful in getting your new teen drivers the best rate for their car insurance! Thank you very much for recommending my State Farm office to our friends. That's awesome! Thanks again. Steve-Agent/Owner "
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William Guerra

August 26, 2024

5  out of  5
rating by William Guerra
"Great Expirience, they always looking forward to help. 100% recommend."
We responded:
"Hey William, Thank you for bundling your Home and Car insurance with my State Farm office. It's always a pleasure in dealing with you and your family for your insurance needs. Thanks for the great review! Please let us know if we help any of your friends and family members with anything. We'll talk soon! Steve-Agent/Owner"
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Sonia L Garnett

August 12, 2024

5  out of  5
rating by Sonia L Garnett
"I have been a client of State Farm for couple years and i cannot tell you what a wonderful many years and to be with suche a professional company i have kept my busiiness with them. State Farm Insurance is all about Customer Service and a great staff to serve the Customers .at all time. I will say , i have been with couple of Insurance company and i was not satisfied with their service.."
We responded:
"Thanks Sonia! I hope we will be your last insurance company!! Lol. My State Farm office will do our best to service your car insurance and your home insurance! Please do not hesitate to call with any questions you may have. Have a good summer. Thanks again. Steve-Owner/Agent"
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Binod Thapa

August 9, 2024

5  out of  5
rating by Binod Thapa
"I have been getting my family's home & auto insurance from Steve & his team for almost 25 years. He has a great group of people - helpful, friendly, talented and always available to help! Because of these reasons, I had introduced my siblings, nephews, nieces and their families to them. Now all of my siblings and others have been with them for about 15 years. I usually get help from Lisa Robertson or Renee Hogan - they have been very helpful and thank you!! But I especially like to say Thank You to Lisa because I would say I have dealt with her the most for all my home and auto insurance needs. She has been a great help and helpful throughout all these years. THANK YOU!!!"
We responded:
"Hey Binod!! Thank you for being such a great client for your home insurance and car insurance with my State Farm office throughout the years. I very much appreciate the loyalty and you referring all of your family to my State Farm office. Your family is awesome!! Everyone of your family has been so great to work with. Lisa, Renee and Mary are, in my opinion, the best State Farm staff in our area. They have so much State Farm experience. We try our best for our clients. Please let us know if we could do anything else for you and your family. Thanks again. Steve-Agent/Owner"
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Charlie Ippolito

August 1, 2024

5  out of  5
rating by Charlie Ippolito
"Highly recommended! Lisa was super helpful in providing the best possibly auto coverage rate."
We responded:
"Hey Charlie, Thank you very much for getting your car insurance with my State Farm office! I am glad we had the best rate for your insurance. You will enjoy working with Lisa and the rest of my staff. Please let us know if we can do anything else for you, your family or friends. I look forward to having you as a client for a long time. Thanks again! Steve-Owner/Agent"
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monique hampton

August 1, 2024

5  out of  5
rating by monique hampton
"His staff is absolutely wonderful. Spoke to Lisa and she helped solve problem instantly!!"
We responded:
"Thanks Monique. My staff is wonderful and so are you and your family!! You have had your car, home and life insurance with my State Farm office for a long time and I appreciate the loyalty! I am glad that Lisa was able to handle your problem quickly. I’m fortunate to have a great staff and you as a client. Have a great rest of the summer. Steve-Agent/Owner"
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Olga Boster

July 25, 2024

5  out of  5
rating by Olga Boster
"Thank you for your service. I have met a very knowledgeable and friendly staff, especially Lisa and Marry."
We responded:
"Hi Olga, Thank you for sending the review for my great staff! They are great and extremely helpful!! Lisa, Mary and Renee are very experienced and can handle most client's situations and needs with ease. Please let us know if there is anything we can do for you in the future. Thanks! Steve-Owner/Agent"
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Steve Bates

July 25, 2024

5  out of  5
rating by Steve Bates
"Mary and staff are always very helpful and responsive. I enjoy having them personally helping with my insurance needs. It is also great having an office where you can stop by and discuss matters in person."
We responded:
"Hey Steve, Thank you for the 5-Star review and feedback on my staff! I am very lucky to have such a great team! They are very experienced and we thrive to be helpful and responsive. I am happy you got to experience that first-hand. We have really enjoyed working with you. I hope you and Deborah have a great rest of the summer. Thanks again! Steve-Agent Owner"
Profile photo of Brandon McLaughlin

Brandon McLaughlin

June 27, 2024

5  out of  5
rating by Brandon McLaughlin
"Lisa Robertson has been my family's Insurrance agent for years and there's a good reason for it as she is simply amazing! She handles everything from cars to personal items such as laptops and makes the process seamless and easy from start to finish. I work in real estate so I deal with Insurrance agents daily which makes me appreciate her SO MUCH more! If my clients listened to me more and went with state farm for Lisa in particularly, my job would be ten times less stressful! Thank you Lisa for all you do!"
We responded:
"Hey Brandon, Thank you so much for your great review and nice words about Lisa! We do and can handle a variety of insurance needs and requests. Please send all your home buyers to MY State Farm office since not all offices are created equal. Tell your other realtor co-workers to work with my office. As you know, I have a great, experienced staff. Good Luck this summer and sell a lot of homes! Steve-Agent/Owner "
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Rick W

June 26, 2024

5  out of  5
rating by Rick W
"I was with them for 19 years, best insurance agent ever. I only left them because I moved. They were always helpful and there when I needed them. You won't find anyone better."
We responded:
"Hi Rick, Thanks for being my client for such a long time! I truly appreciate it. I was sorry to hear you moved out of my licensed areas of VA, DC, MD and NC. If you move again to any of these states or the District, please allow us to be your agent again. Good luck to you and I am sad to see you leave. Thanks again! Steve-Agent/Owner "
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Roberta Bardawil

June 25, 2024

5  out of  5
rating by Roberta Bardawil
"Lisa was a pleasure"
We responded:
"Hi Roberta, Thank you for the feedback on Lisa and for being my State Farm client. I appreciate you having all your policies with us. We need to continue to work hard to keep your business. Please let me or my office know if you ever need anything or have any questions. Thanks again for the nice review! Please let your friends and family know about my office. Steve-Agent/Owner"
Profile photo of Saliman Esmati

Saliman Esmati

June 24, 2024

5  out of  5
rating by Saliman Esmati
"Thank you for the amazing services provided by this office especially Mary Calloway helped us transitioning to our new home insurance policy. Highly recommended !!!"
We responded:
"Hi Saliman! Thank you very much for allowing us to do your home insurance with my State Farm office! I really appreciate the confidence and letting us to be your insurance office. I also want to thank you for the nice feedback on Mary! We will do our best to keep you a happy State Farm client! You will love working with me and my staff!! Thanks again!! Steve-Agent/Owner "
Profile photo of Jeremy Wong

Jeremy Wong

June 24, 2024

5  out of  5
rating by Jeremy Wong
"Agent is very responsive and helpful"
We responded:
"Hi Jeremy. Welcome to my State Farm office! I appreciate you choosing my office to handle your insurance needs. We will do our best to keep you as a client in my office for a long, long time. Please let me and my office know if you have any questions or concerns. We are here for you! Thanks again. I appreciate you choosing my State Farm office! Steve-Owner/Agent"
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Tracy Janiak

June 19, 2024

5  out of  5
rating by Tracy Janiak
"Steve Sandoval and the WONDERFUL ladies in the office are always terrific! Explaining things in easy to understand terms and working with you. Love this team! Highly recommend them to anyone!"
We responded:
"Hey Tracy, I truly appreciate those kind words! My ladies are WONDERFUL! You're WONDERFUL, also! You have been with me and my State Farm office a long time. Thank you for letting us handle your car insurance, home insurance and life insurance! Steve"
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poloman1964

June 16, 2024

5  out of  5
rating by poloman1964
"Always helpful, give the best advice and very helpful. I have been with State Farm for 23 years and I had no Issue what is so ever."
We responded:
"Thank you very much for being with my State Farm office for those 23 years! I am confident we will continue to provide excellent service for all of your insurance questions and needs. I truly appreciate the kind words and your loyalty over the years. Please let us know if you need anything else. Thanks again! Steve-Agent/Owner"
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S. DiMisa

June 6, 2024

5  out of  5
rating by S. DiMisa
"Lisa Robertson at State Farm is amazing!! She has always been extremely kind, helpful and honest. I always know my questions will be answered quickly and thoroughly. The entire team has been outstanding and I know without a doubt I will always be provided excellent customer service!!"
We responded:
"Hi Shannon, Thank you very much for the feedback on my office staff and especially Lisa. We try our best to provide excellent customer service. It’s great that my staff is so experienced and extremely knowledgeable. Please let us know if you ever need anything or how we can help your friends and family! Have a great summer! Steve-Owner/Agent"
Profile photo of Sabrina Parker Mann

Sabrina Parker Mann

June 4, 2024

5  out of  5
rating by Sabrina Parker Mann
"Lisa Robertson is phenomenal! She is quick to step up to assist, generate quotes, make suggestions about minor changes that result in big savings, and respond to all questions. Lisa is a true professional, looking out for the best interest of her customers, and she has created a portfolio for me that saves me major dollars (house, 3 vehicles, 3 motorcycles) annually. I can't recommend her enough! Thank you, Lisa!!!"
We responded:
"Hey Sabrina, Great to hear from you! I am happy that Lisa was able to save you a lot of money. That's awesome! I appreciate getting your home insurance, car insurance and your motorcycle insurance with Lisa and my State Farm office! We will continue to look out for you and have your best interest at heart. Please send her/us your family and friends to see if we can also save them money!! Thanks again for being in our office! Steve-Agent/Owner"
Profile photo of Becki Robertson

Becki Robertson

May 3, 2024

5  out of  5
rating by Becki Robertson
"Lisa Robertson is AMAZING. She saved me hundreds of dollars on my homeowners and my car insurance. I can’t say enough wonderful things about her! What an asset she is to your insurance office!"
We responded:
"Hey Becki, Thank you very much for bringing your homeowners insurance and car insurance to our State Farm office! I am glad Lisa was able to save you big bucks on your insurance policies. That's awesome! I know you are also going to happy with the customer service you receive from us. I hope you spread the word to your friends and family to call us and see if we can save them money as well. Thanks again for being our client! Steve-Owner/Agent"
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JasonSuave

April 25, 2024

5  out of  5
rating by JasonSuave
"I've worked with mr. Sandoval for some time now. He's overseen this practice for decades and employs several exceptional representatives, also who have been there for a very long time. State Farm has the best rates for me. They also provide far better customer service than any other competitor. Never had a remote issue with a claim and they even dealt with a situation where a failed repair had occurred. Also, State Farm does not dump nearly as much money into their marketing budget as say Liberty Mutual, I.e., they're using your premium $$$ to market to more customers vs. doing their job as a company and paying out claims while keeping costs low. For this very reason alone, State Farm is superior to the competition."
We responded:
"Hey Jason, Thank you so much for this great review! I truly appreciate it and for you having all of your insurance with my State Farm office. You are a 100% correct that I do have an exceptional staff! I am very fortunate to have staff people with so much experience and expertise. Everyone in my office each has over 25 years of State Farm experience so we know how to handle various situations. Please let us know if you ever need anything. Thanks again for your loyalty and review! That was awesome. Steve-Agent/Owner "
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Daryl Eckard

April 25, 2024

5  out of  5
rating by Daryl Eckard
"Always excellent service and attention."
We responded:
"Hey Daryl! Thank you very much for having all your policies with my State Farm office. My staff and I will continue to try our best to continue earning your business. Please let us know if we can be a further service to you and your family. I also appreciate the loyalty over the years! Thanks again! Steve-Agent/Owner. "